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Consumer product recall

Archived - Apple Ultracompact USB Power Adapter

Starting date:
November 1, 2008
Posting date:
November 1, 2008
Type of communication:
Consumer Product Recall
Subcategory:
Miscellaneous
Source of recall:
Health Canada
Issue:
Product Safety, Electrical Hazard
Audience:
General Public
Identification number:
RA-500001827

Affected products

Apple Ultracompact USB Power Adapter

Product description

This recall involves the ultracompact Apple USB Power Adapter that were supplied with iPhone 3G units sold in Canada this year. These products may have also been sold separately as an accessory. The ultracompact power adapter consists of two metal prongs encased in white plastic.

Ultracompact power adapters with a green dot on the bottom are not included in Apple Canada's Exchange Program as these products have been redesigned and do not present the same hazard.

Hazard identified

The Apple USB power adapter's metal prongs can break off and remain in a power outlet, posing a risk of electrical shock.

The manufacturer, Apple Inc., has received reports of detached prongs involving a very small percentage of the adapters sold, but no injuries have been reported.

Health Canada has not received reports of incidents or injuries to Canadians related to the use of this ultracompact Apple USB power adapter.

Number sold

The number of the affected product sold in Canada is not known.

Time period sold

The affected product was sold from July 2008 to September 2008.

Companies

Importer
Apple Canada
Markham
Ontario
CANADA

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the ultracompact USB power adapter.

For more information, consumers may contact Apple Canada by telephone at 1-800-263-3394 or visit the firm's Web site or Exchange Program.