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Consumer product recall

Archived – Certain Samsung Over-the-Range Microwave Ovens

Starting date:
December 9, 2009
Posting date:
December 9, 2009
Type of communication:
Consumer Product Recall
Subcategory:
Household Items, Appliances
Source of recall:
Health Canada
Issue:
Product Safety, Electrical Hazard
Audience:
General Public
Identification number:
RA-500002164

Affected products

Certain Samsung Over-the-Range Microwave Ovens

Product description

This recall involves certain Samsung over-the-range microwave ovens (1000 watts) with the following model and serial numbers. Both the model number and serial number must match to be included in the recall.
Model Number Serial Number Range
SMH9151B/XAC TS400001 to TS400450
SMH9151ST/XAC TS400001 to TS400340
TS500001 to TS500475
SMH9151W/XAC TS400001 to TS400200
TS500001 to TS500185

If the model and serial numbers match, then check the cooking guide label on the top left of the door frame (when door is open). If there is a black Samsung logo sticker attached on the bottom right side of the label, then the microwave oven is not included in this recall as it has already been modified.

Hazard identified

If the microwave oven is plugged into an ungrounded outlet, and an installation bolt comes into contact with an electrical component inside the unit, there is potential for a shock hazard.

Health Canada has not received any reports of incidents or injuries related to the use of these recalled microwave ovens.

Number sold

Approximately 1,650 units of the recalled product were available in Canada.

Time period sold

The recalled products were distributed between April 2009 and July 2009.

Place of origin

Manufactured in Malaysia.

Companies

Manufacturer
Samsung Electronics Co. Ltd.
Mississauga
CANADA

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately unplug and stop using the recalled microwave ovens and contact Samsung Canada to schedule a free repair.

For more information, consumers may contact Samsung Canada toll-free at 1-888-517-5358 between 9 a.m. and 9 p.m. EST seven days a week, or visit Samsung Canada's recall Web site.

Consumers may also view the recall notice on the [NJS_FILE:2659ba92-a47a-4cae-bd1a-66c65470d2b3:2daa77a5-56b3-4406-8514-7544ded8ea9a].