Recalls and alerts more than 4 years old are automatically archived. While this information can still be accessed in the database, it has not been altered or updated since it was archived. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats by contacting us.

Electric Baseboard and Electric Fan Heater Thermostats by Honeywell International Inc.

Starting date:
July 28, 2011
Posting date:
July 28, 2011
Type of communication:
Consumer Product Recall
Subcategory:
Household Items
Source of recall:
Health Canada
Audience:
General Public (GP)
Identification number:
RA-500002607

Affected products

Electric Baseboard and Electric Fan Heater Thermostats

Product description

This recall involves Honeywell thermostats that can be identified by their overall rectangular shape. The models included in the recall are thermostats for controlling electric baseboard heating or electric fan heating at 240Vac. "Honeywell" or "Cadet" is printed on the front of the thermostats that come in various sizes. The model number and four-digit date code are printed on a label inside the front cover of the thermostat.

The model numbers listed below are included in this recall. Only models with date codes beginning with 00, 01, 02, 03, 04, 05 or 06 are included.
Brand Name Model Number
Honeywell CT1950A1011
Honeywell CT1957A1008
Cadet T4700B1030
Cadet T4700A1040
Honeywell T4700A1024
Honeywell T4700B1022

T4700: the date code (date manufactured) for this model is printed on a small label located on the front of the thermostat. The label displays the date code by year and week of manufacturer. For example, a date code of "0042" represents a manufacture date of week 42 of the year 2000. To determine the date code for your T4700 thermostat (1) flip down the door located on the bottom half of the thermostat, (2) look for a small label bearing a series of numbers in the format described above. The date code will be the last four digits on the far right side of the label.

CT1950 and CT1957: the date code (date manufactured) for these models is printed on a small label located on the front of the thermostat. The label displays the date code by year and week of manufacturer. For example, a date code of "0042" represents a manufacture date of week 42 of the year 2000. To determine the date code for your CT1950 or CT1957 thermostat (1) Pop off the faceplate of the thermostat, (2) look for a small label bearing a series of numbers in the format described above. The date code will be the last four digits on the far right side of the label.

No other date codes are included in this program.

Hazard identified

The thermostat contains a line voltage relay which is used to switch the power to the electric baseboard heater or electric fan heater. The line voltage relay may not function properly and cause the plastic to overheat.

Health Canada has not received any reports of incidents or injuries related to the use of these thermostats.

Number sold

Approximately 240,837 units of the affected products were sold at various retail and trade outlets across Canada.

Time period sold

The affected products were sold from 2000 to 2007.

Place of origin

Manufactured in Singapore.

Companies

Manufacturer
Honeywell International Inc.
Tel: 1-888-235-7363
Manufacturer
In-Tec Global Pte Ltd.

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the affected products and contact Honeywell for information on how to receive a free replacement thermostat for the T4700, CT1950 or CT1957 models.

For more information, consumers may contact Honeywell's Consumer Hotline toll-free at 1-888-235-7363 or visit yourhome.honeywell.com/T4700.

Consumers may also view the recall notice on the Electrical Safety Authority's website.