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The Genie Company recalls Genie PowerMax 1500 Residential Garage Door Openers
- Starting date:
- February 25, 2014
- Posting date:
- February 25, 2014
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Tools and Electrical Products
- Source of recall:
- Health Canada
- Issue:
- Fire Hazard
- Audience:
- General Public
- Identification number:
- RA-38091
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and GMI Holdings, Inc. dba The Genie Company (“Genie”) which is a wholly owned subsidiary of Overhead Door Corporation
Affected products
Genie PowerMax 1500 residential garage door openers
Product description
This recall includes the Genie PowerMax 1500 residential garage door openers identified by model 4062 and UPC number 05004901854.
The serial number label is located on the front side (opposite of the lights) of each garage door opener. Only the first 5 digits are relevant to this recall.
| Genie Retail Serial Numbers | ||||
|---|---|---|---|---|
| 11214 | 11311 | 11336 | 12018 | 12036 |
| 11215 | 11312 | 11347 | 12019 | 12037 |
| 11235 | 11326 | 11348 | 12026 | 12038 |
| 11256 | 11327 | 12006 | 12027 | 12058 |
| 11298 | 11332 | 12009 | 12034 |
Hazard identified
The relays on the light control circuit of the control board could overheat and pose a fire hazard.
Genie has received four reports of relay failure in the United States and none in Canada. There have been no reports of any injuries or of any fire spreading from the openers to any other property.
Health Canada has not received any reports of consumer incidents or injuries related to the use of these garage door openers.
Number sold
Approximately 8,024 units with affected relays were sold in Canada and approximately 9,641 units sold in the United States.
Time period sold
The affected products were sold from August 2011 to February 2012 in Canada at Canadian Tire stores and from August 2011 to October 2012 in the United States.
Place of origin
Manufactured in the United States.
Companies
- Manufacturer
-
GMI Holdings, Inc. dba The Genie Company (“Genie”) which is a wholly owned subsidiary of Overhead Door Corporation
Lewisville
Texas
UNITED STATES
- Distributor
-
Canadian Tire Corporation of Canada
Toronto
Ontario
CANADA
Images (select thumbnail to enlarge - opens in a new window)
What you should do
Consumers should stop using the garage door opener until they call the Genie Company and receive the free replacement control board to install in it.
For more information, consumers may contact the Genie Company be telephone at 1‐800‐488‐9918 and it will be operative Monday through Friday from 8:00 a.m. to 5:00 p.m. EST.
Consumers may view the release by the US CPSC on the Commission's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.