The Genie Company recalls Genie PowerMax 1500 Residential Garage Door Openers

Starting date:
February 25, 2014
Posting date:
February 25, 2014
Type of communication:
Consumer Product Recall
Subcategory:
Tools and Electrical Products
Source of recall:
Health Canada
Issue:
Fire Hazard
Audience:
General Public
Identification number:
RA-38091

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and GMI Holdings, Inc. dba The Genie Company (“Genie”) which is a wholly owned subsidiary of Overhead Door Corporation

Affected products

Genie PowerMax 1500 residential garage door openers

Product description

This recall includes the Genie PowerMax 1500 residential garage door openers identified by model 4062 and UPC number 05004901854.

The serial number label is located on the front side (opposite of the lights) of each garage door opener.  Only the first 5 digits are relevant to this recall.

The serial numbers of the units sold into Canada are as follows:
Genie Retail Serial Numbers
11214 11311 11336 12018 12036
11215 11312 11347 12019 12037
11235 11326 11348 12026 12038
11256 11327 12006 12027 12058
11298 11332 12009 12034  

Hazard identified

The relays on the light control circuit of the control board could overheat and pose a fire hazard.

Genie has received four reports of relay failure in the United States and none in Canada. There have been no reports of any injuries or of any fire spreading from the openers to any other property.

Health Canada has not received any reports of consumer incidents or injuries related to the use of these garage door openers.

Number sold

Approximately 8,024 units with affected relays were sold in Canada and approximately 9,641 units sold in the United States.

Time period sold

The affected products were sold from August 2011 to February 2012 in Canada at Canadian Tire stores and from August 2011 to October 2012 in the United States.

Place of origin

Manufactured in the United States.

Companies

Manufacturer
GMI Holdings, Inc. dba The Genie Company (“Genie”) which is a wholly owned subsidiary of Overhead Door Corporation
Lewisville
Texas
UNITED STATES
Distributor
Canadian Tire Corporation of Canada
Toronto
Ontario
CANADA

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should stop using the garage door opener until they call the Genie Company and receive the free replacement control board to install in it.

For more information, consumers may contact the Genie Company be telephone at 1‐800‐488‐9918 and it will be operative Monday through Friday from 8:00 a.m. to 5:00 p.m. EST.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.