Recalls and alerts more than 4 years old are automatically archived. While this information can still be accessed in the database, it has not been altered or updated since it was archived. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats by contacting us.
Exmark recalls Quest ZRT Mid-mount Mower
- Starting date:
- May 15, 2014
- Posting date:
- May 15, 2014
- Type of communication:
- Consumer Product Recall
- Outdoor Living
- Source of recall:
- Health Canada
- Product Safety
- General Public
- Identification number:
Joint Recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and the Exmark Manufacturing Company
Exmark Quest ZRT mid-mount mowers
This recall involves 2009 and 2010 model year Exmark Quest ZRT mid-mount riding mowers. The mowers are red and grey. Exmark is printed on the side and Quest is printed on the front of the riding mowers.
The model and serial numbers are located on a metal plate behind the seat on the left-hand side.
|Model Number||Serial Number Range||Mowing Deck Size|
|QST20BE422||814303 to 891973||42 inches (107 cm)|
|QST22BE482||803664 to 895485||48 inches (122 cm)|
|QST24BE522||810131 to 887319||52 inches (132 cm)|
The motion control steering weldments can fail and cause units to lose steering control.
The firm has received reports of nine incidents with the recalled mowers. None of the incidents originated in Canada.
Health Canada has not received any reports of consumer incidents or injuries to Canadians related to the use of these recalled mowers.
Approximately 40 recalled units were sold in Canada and about 5,320 distributed in the United States.
Time period sold
The recalled units were sold from April 2009 to October 2010 at authorized Exmark dealers across Canada and the United States.
Place of origin
Manufactured in the United States.
Exmark Manufacturing Company, Inc.
What you should do
Consumers should stop using the recalled products immediately and contact an Exmark dealer to have them replace the identified components.
For more information, consumers may contact Exmark toll-free at 1-800-667-5296 between 8:00 a.m. to 5:00 p.m. CT, Monday through Friday or visit the Exmark website and click on Safety Resources under the Service & Support section at the bottom of the page.
Consumers may view the release by the US CPSC on the Commission's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
- Date modified: