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Consumer product recall

Expanded recall: Lenovo recalls Battery Packs for ThinkPad Notebook Computers

Starting date:
April 21, 2015
Posting date:
April 21, 2015
Type of communication:
Consumer Product Recall
Subcategory:
Electronics
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public
Identification number:
RA-52947

Expansion of March 27, 2014 recall.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Lenovo (Canada) Inc.

Affected products

ThinkPad notebook computer battery packs

Product description

This recall expansion involves Lenovo battery packs sold with the following ThinkPad notebook computers: the Edge 11, 13, 14, 15, 120, 125, 320, 325, 420, 425, 430, 520, 525 and 530 series; the X200, X201, X200S, X201S, X220, X220T, X100E, X120E, X121E and X130E series; the T410, T420, T510 and T520 series; and the W510, W520, L412, L420/421, L512, and L520 series.

Recalled battery packs have one of the following part numbers starting with the fourth digit in a long series of numbers and letters printed on a white sticker below the bar code on the battery pack: 42T4695, 42T4711, 42T4798, 42T4804, 42T4812, 42T4816, 42T4828, 42T4834, 42T4868, 42T4874, 42T48880, 42T4890, 42T4954, 42T4958, 45N1012, and 45N1050. The battery packs measure between 20 to 28 centimetres (8 to 11 inches) long, 2.5 to 7.5 centimetres (1 to 3 inches) wide and about 2.5 centimetres (1 inch) high.

Affected battery packs were also sold separately.

Hazard identified

The battery packs can overheat, posing a fire hazard.

Health Canada has not received any reports of consumer incidents or injuries to Canadians related to the use of this product.

Lenovo has received two reports in Canada and two reports in the United States of the battery pack overheating.  An additional 14 similar incidents occurred outside of Canada and the United States.

Number sold

Approximately 17,700 units of the battery packs were distributed in Canada and about 148,800 units in the United States.

Time period sold

The recalled products were sold from February 2010 to June 2012 at various retailers and online in Canada and the United States.

Place of origin

Manufactured in China.

Companies

Distributor
Lenovo (Canada) Inc.
North York
Ontario
CANADA

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately turn off their ThinkPad notebook computer, remove the battery pack and contact Lenovo for a free replacement battery pack. Consumers can continue to use their ThinkPad notebook without the battery pack by plugging in the AC adapter and power cord.

For more information, consumers can contact Lenovo toll-free at 1-800-426-7378 from 9:00 a.m. to 5:00 p.m. EST Monday through Friday or through Lenovo's website and select Support at the top of the page, then click on the link to the recall page in the News and Alerts section at the bottom right of the page for more information.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.