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Consumer product recall

Double Insight Inc. recalls Instant Pot Smart Pressure Cooker

Starting date:
July 15, 2015
Posting date:
July 15, 2015
Type of communication:
Consumer Product Recall
Subcategory:
Tools and Electrical Products
Source of recall:
Health Canada
Issue:
Electrical Hazard
Audience:
General Public
Identification number:
RA-54204

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Double Insight Inc.

Affected products

Instant Pot Smart Pressure Cooker

Product description

This recall involves the Instant Pot Smart-60 Pressure Cooker.  The recalled product is a multi-function cooker, has a stainless steel finish, and measures about 12 inches (30 centimeters) in diameter and 12 inches (30 centimeters) tall. The affected product has UPC code 853084004132 and UL certification file number E214884.  Only products with a date code between October 2014 (1410) and March 2015 (1503) are affected by this recall. Note that the date codes are the first four digits of a longer serial number located at the bottom of the pressure cooker’s base. The model name “Smart-60” can be found on a label on the back of the unit.

Hazard identified

The thermal probe in the heating element may cause electric current to leak, posing an electric shock hazard.

Health Canada has not received any consumer reports of incidents or injuries related to the use of these products.

Double Insight Inc. has received one report of minor electric shock from a consumer in Canada and three reports in the United States.

Number sold

Approximately 140 units were sold in Canada and 1000 were sold in the United States.

Time period sold

The recalled product was sold from December 2014 to June 2015 online at www.amazon.ca and www.instantpot.com/store.

Place of origin

Manufactured in China

Companies

Manufacturer
GD Midea Consumer Electric Mfg. Co. Ltd
GuangDong
CHINA
Distributor
Double Insight Inc.
Burnaby
British Columbia
CANADA

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the product and contact Double Insight Inc. for a replacement or refund.

For additional information, consumers may contact Double Insight Inc. toll-free at 1-800-828-7280 ext. 2, from  9:00 am to 5:00 pm Pacific Time, or by email or visit the company's website and click on “Instant Pot Smart recall” under "Useful Information".

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.