Expanded recall: Viking Range, LLC recalls Viking Dishwashers

Starting date:
August 6, 2015
Posting date:
August 6, 2015
Type of communication:
Consumer Product Recall
Subcategory:
Appliances
Source of recall:
Health Canada
Issue:
Fire Hazard
Audience:
General Public
Identification number:
RA-54500

Expansion of April 25, 2012 recall

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Viking Range, LLC

Affected products

Viking dishwashers

Product description

The recall includes Viking Professional, Designer and Custom Panel dishwashers. The recalled dishwashers are 24 inches wide and were sold in various colours. The name Viking appears on the control panel at the top of the door.

The following model numbers and manufacture dates are included in this recall:
Model Numbers Starting With: Date Codes –first six digits of serial number:
DDB200, FDB200, VDB200, DFB450 or VDB450 All date codes before 120110
VDB325 or DDB325 All date codes before 040111

The model and serial number are located on the identification plate mounted on the inside on the left side of the dishwasher door opening. The first six numbers in the serial number are the manufacture date in MMDDYY format, e.g., serial number 052610 was manufactured on May 26, 2010.

Hazard identified

An electrical component in the dishwasher can overheat, posing a fire hazard.

Health Canada has not received any reports of consumer incidents or injuries related to the use these products.

Viking Range, LLC has received 8 reports of dishwashers overheating in Canada that were not subject to the original recall, including 2 fires resulting in property damage. Viking Range, LLC has received 128 reports in the United States, including 19 reports of fire resulting in property damage involving dishwashers not subject to the original recall.

Number sold

Approximately 1300 units were sold in Canada, of which 300 were included in the previous recall. Approximately 17,300 units were sold in the United States, of which 2000 were involved in the previous recall.

Time period sold

Affected products were sold July 2008 to March 2012 in Canada and the United States.

Place of origin

Manufactured in the United States.

Companies

Manufacturer
Viking Range LLC
Greenwood
Mississippi
UNITED STATES

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What you should do

Consumers should immediately stop using the recalled dishwashers and contact Viking Range, LLC for a free in home repair.

For more information, consumers may contact Viking toll-free at 1-800-241-7239 from 8:00 a.m to 5:00 p.m. ET, Monday through Friday or visit the firm's website click on Safety Recall Information at the bottom right of the home page.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.