BSH Home Appliances Corporation recalls dishwashers due to fire hazard

Starting date:
October 1, 2015
Posting date:
October 1, 2015
Type of communication:
Consumer Product Recall
Subcategory:
Electronics
Source of recall:
Health Canada
Issue:
Fire Hazard
Audience:
General Public
Identification number:
RA-55022

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and BSH Home Appliances Corporation.

Affected products

Bosch®, Thermador®, Gaggenau® and Kenmore Elite® Dishwashers

Product description

This recall involves power cords supplied with certain Bosch®, Thermador®, Gaggenau® and Kenmore Elite® brand dishwashers that were manufactured from January 2008 through December 2013. Model and serial numbers are located on the top side of the dishwashers’ inner door panels.

 

Model Number Information for Units Sold in Canada
Brand Model Numbers Starting With Serial Number Range
Bosch SGE63E, SGV63E, SHE68E, SHE7ER, SHE8ER, SHE9ER, SHE9PT, SHV58E, SHV68E, SHV7ER, SHV9ER, SHV9PT, SHX58E, SHX5ER, SHX68E, SHX7ER, SHX8ER, SHX9ER, SHX9PT, SPE5ES, SPV5ES, SPX5ES FD8801 to FD9312
Thermador DWHD64, DWHD65 FD8908 to FD9312
Gaggenau DF2417, DF2607, DF2617 FD8904 to FD9312
Kenmore Elite 630.13003, 630.13023, 630.13993, 630.14003 Serial numbers starting with 010 or 013

 

Hazard identified

The power cord can overheat, posing a fire hazard.

Health Canada has not received any consumer reports of incidents or injuries related to the use of these units.

BSH Home Appliances has received ten reports of the electrical cord overheating, including five reports of fire resulting in property damage.  No injuries have been reported.

One of the ten reported incidents occurred in Canada.  No injuries or property damage was involved.

Number sold

Approximately 45,200 of the recalled units were sold in Canada and about 149,500 units in the United States.

Time period sold

The recalled products were sold from January 2009 to May 2014 in Canada and the United States at appliance and specialty retailers, department stores, and home improvement stores nationwide as well as online.

Place of origin

Manufactured in Germany.

Companies

Manufacturer
BSH Hausgeräte GmbH
Dillingen
GERMANY
Distributor
BSH Home Appliances Corp.
Irvine
California
UNITED STATES

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What you should do

Consumers should immediately stop using the dishwasher and contact BSH Home Appliances for a free inspection and repair.

For more information, consumers may contact BSH Home Appliances Repair Hotline toll-free at 1-888-965-5813 from 8 a.m. to 8 p.m. EST Monday through Sunday or visit the brand websites as seen below.

  • Bosch and click on Safety Notices
  • Thermador and click on Safety Notices
  • Gaggenau and click on Support and Safety Notices
  • Kenmore Elite and click on Product Safety & Recalls below Customer Support

Consumers may view the release by the US CPSC on the Commission’s website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.