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Consumer product recall

Word Alive, Inc. Recalls Ceramic Mugs

Starting date:
December 10, 2015
Posting date:
December 10, 2015
Type of communication:
Consumer Product Recall
Subcategory:
Household Items
Source of recall:
Health Canada
Issue:
Burn Hazard
Audience:
General Public
Identification number:
RA-56220

Affected products

"Pastor's Wife" ceramic mug and "Serve with Gladness" ceramic mug

Product description

This recall involves the following two styles of ceramic mugs: Pastor's Wife model number 18208 and Serve with Gladness model number 18209. 

The Pastor's Wife mug is cream colour on the outside and teal on the inside with the phrase "Pastor's Wife" on one side and "We Always Thank God and Pray For You" on the other side.

The Serve with Gladness mug is cream colour inside and outside with the phrase "Serve with Gladness" on one side and "Anyone who loves is a child of God" inside a multi-coloured floral arrangement on the other side.

Model number 18208 or 18209 is printed on a UPC sticker on the bottom of the mug.

Hazard identified

Hot liquids can seep through hairline cracks, posing a burn hazard.

Neither Health Canada nor Word Alive, Inc. has received any reports of consumer incidents or injuries to Canadians related to the use of this product. 

The American importer, Lighthouse Christian Products, has received one report of a consumer incident related to this product in the United States.  Lighthouse Christian Products is not aware of any injuries to consumers related to the use of this product.

Number sold

Approximately 48 units of the "Pastor's Wife" and 18 units of the "Serve with Gladness" recalled ceramic mugs were distributed in Canada.

Time period sold

The recalled products were sold online from July 2015 through October 2015 in Canada through Word Alive, Inc.

Place of origin

Manufactured in China.

Companies

Manufacturer
Chaozhou Fengxi Yuemang Ceramics Craft Manufactory
GuangDong Province
Fengxi Chaozhou City
CHINA
Importer
Lighthouse Christian Products Co.
Schaumburg
Illinois
UNITED STATES
Distributor
Word Alive, Inc.
Winnipeg
Manitoba
CANADA

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the recalled ceramic mugs and contact Word Alive, Inc. for return instructions to receive a full refund.

For more information, consumers can contact Word Alive, Inc. toll-free at 1-800-665-1468 between 9:00 a.m. to 5:00 p.m. CST, Monday through Friday, or by email.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.