Information Update - Jamp-Hydrocortisone Cream 1% recalled due to contamination with bacteria, yeast and mould

Starting date:
March 24, 2016
Type of communication:
Information Update
Natural health products
Source of recall:
Health Canada
Identification number:

March 24, 2016
For immediate release

OTTAWA – Health Canada is informing Canadians that Jamp Pharma has initiated a voluntary recall of its product, Jamp-Hydrocortisone Cream 1% (NPN 80057189) due to microbial contamination with bacteria, yeast and mould.

The contamination may lead to infections or persistence and/or worsening of the existing skin conditions the product is intended to treat. For children and people with weakened immune systems or broken skin, the severity of these adverse effects may be more severe and lead to other symptoms, such as cough, fever and/or gastrointestinal disturbances.

Jamp-Hydrocortisone Cream 1% is used in the temporary relief of itch, minor skin irritations such as dryness, rashes, eczema, insect bites, poison ivy, poison oak, contact dermatitis (e.g. caused by soaps, detergents, cosmetics and/or jewellery), dermatitis and psoriasis.

Consumers should check to see if they purchased Jamp-Hydrocortisone Cream 1% as the product should not be used.

Health Canada is monitoring Jamp Pharma's recall and will inform Canadians if new safety information arises. Consumers should consult their health-care practitioner with any questions or concerns regarding the use of this product.

Product NPN Lot number Expiry date Picture

Jamp-Hydrocortisone Cream 1%


Lot 1507020


Front label of three different size containers of Jamp-Hydrocortisone Cream 1%
Front label of three different size containers
of Jamp-Hydrocortisone Cream 1%

Lot 1511006



Report health or safety concerns

Report any adverse events to Health Canada.

Report complaints about health products to Health Canada by calling toll-free to 1-800-267-9675, or complete an online complaint form.

Media enquiries

Health Canada

Public enquiries



Select thumbnail to enlarge - opens in a new window