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360 Electrical, LLC. recalls Idealist, Idealist 2.4, and Agent Surge Protectors
- Starting date:
- May 13, 2016
- Posting date:
- May 13, 2016
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Tools and Electrical Products
- Source of recall:
- Health Canada
- Issue:
- Electrical Hazard
- Audience:
- General Public
- Identification number:
- RA-57816
Affected products
Idealist, Idealist 2.4, and Agent Surge Protectors
Product description
This recall involves 360 Electrical brand Idealist, Idealist 2.4 and Agent surge protectors. The surge protectors have seven outlets and have "360electrical" printed on the top of the unit. The Surge Protectors are ETL listed with control number 3137487.
Model Name | Description | Model Number | UPC |
---|---|---|---|
Idealist | 7-Outlet Surge Protector | 360320 | 819124010464 |
Idealist 2.4 | 7-Outlet Surge Protector with 2.4A USB | 360321 | 819124010471 |
Agent | 7-Outlet Surge Protector with Coaxial Protection | 360322 | 819124010488 |
The model number can be found on the bottom of the surge protector.
Hazard identified
During the insertion of a non-grounded plug, some outlets on the surge protector can short circuit resulting in a spark, posing a potential shock or fire hazard to consumers.
Neither Health Canada nor 360 Electrical, LLC. have received any reports of consumer incidents or injuries to Canadians related to the use of this product.
Number sold
Approximately 973 of the recalled surge protectors were sold at Home Depot stores across Canada.
Time period sold
The recalled surge protectors were sold from July 1, 2015 to February 8, 2016.
Place of origin
Manufactured in China.
Companies
- Distributor
-
360 Electrical, LLC
Salt Lake City
Utah
UNITED STATES
- Manufacturer
-
Multiway Ind. (HK), Ltd
Hong Kong
CHINA
What you should do
Consumers should immediately stop using these surge protectors and contact 360 Electrical, LLC.to arrange for a free, redesigned replacement.
For more information, consumers may contact 360 Electrical, LLC. toll-free at 1-844-827-4207, from 9:00 a.m. to 5:00 p.m. MT or by visiting the company website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.