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Consumer product recall

Mayborn USA Inc. Recalls Tommee Tippee Closer to Nature Electric Food and Bottle Warmer

Starting date:
June 7, 2016
Posting date:
June 7, 2016
Type of communication:
Consumer Product Recall
Subcategory:
Household Items, Appliances
Source of recall:
Health Canada
Issue:
Fire Hazard
Audience:
General Public
Identification number:
RA-58738

Joint recall with Health Canada, PROFECO and Mayborn USA Inc.

Affected products

Tommee Tippee Closer to Nature Electric Food and Bottle Warmer

Product description

This recall involves the Tommee Tippee Closer to Nature Electric Food and Bottle Warmer. The recalled product has model number 1072, a six character batch code starting with a number and ending in 'GY', and UL certification file number E225323. The affected products were sold on their own and as part of kits containing a number of other, unaffected, products.

The following products and product sets contain the affected warmer:
Name  SKU UPC
Closer to Nature Bottle & Food Warmer 52214410 6 66519 22144 4
Closer to Nature Complete Starter Kit 522585 6 66519 22585 5
52258510 6 66519 22586 2
Closer to Nature Electric Bottle Warmer 663122 6 66519 63122 9

The model number, batch code and certification file number can be found on the underside of the warmer. The SKU and UPC can be found on the product packaging.

Hazard identified

The warmers can overheat and catch fire, posing a fire hazard to consumers.

Health Canada has not received any reports of consumer incidents or injuries to Canadians related to the use of this product.

Mayborn USA Inc. has received one report of a consumer incident related to this product in Canada, which resulted in a minor burn to a consumer's hand. In the United States, Mayborn USA Inc. has received five reports of bottle and food warmers overheating, melting, smoking and catching on fire, which resulted in some reported property damage. 

Number sold

Approximately 17,500 affected products were sold in Canada, 255,000 were sold in the United States, and 7000 were sold in Mexico through various retailers.

Time period sold

The recalled products were sold in Canada from December 2013 through April 2016. In the United States, the recalled products were sold from July 2011 to April 2016.

Place of origin

Manufactured in China.

Companies

Manufacturer
Goodway Electrical Co. Ltd
Tokwawan
CHINA
Distributor
Mayborn USA Inc.
Norwood
Massachusetts
UNITED STATES

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately unplug and stop using the bottle and food warmers, and contact Mayborn USA Inc. for a free replacement.

For more information, consumers may contact Mayborn USA Inc. by visiting the company's website or by telephone toll-free at 1-877-248-6922 , starting at 8:00 a.m. ET on Mondays, 24 hours a day, until 3:00 p.m. ET on Saturdays (closed on Sundays).

Consumers may view the release by the US CPSC on the Commission's website.

Consumers may view the release by Mexico's Consumer Protection Federal Agency (PROFECO) on the Agency's website (Spanish only).

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls.