Carrier Corporation recalls certain Carrier GreenspeedTM and Bryant Evolution ExtremeTM brand heat pumps

Starting date:
May 11, 2017
Posting date:
May 11, 2017
Type of communication:
Consumer Product Recall
Subcategory:
Tools and Electrical Products
Source of recall:
Health Canada
Issue:
Fire Hazard
Audience:
General Public
Identification number:
RA-63234

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Carrier Corporation

Affected products

Carrier Greenspeed™ and Bryant Evolution Extreme™ Heat Pumps

Product description

This recall involves 2, 3, 4 and 5 ton sizes of certain Carrier Greenspeedand Bryant Evolution Extreme™ brand name residential variable speed heat pump units. The units are used for cooling and heating of residential homes.

The following model names, and serial numbers are affected by the recall:
Model name Model numbers Serial numbers
Carrier Greenspeed ™ 25VNA024A0030040
  • 1811E08513 - 4511E01446
  • 0312E13412 - 4812E06632
  • 0113E02641 - 4513E00736
  • 0214E06721 - 2414E17188
  • 2414E17197
  • 2414E17200
  • 2414E17205
  • 2414E17207 - 2414E17208
  • 2414E17214 - 2414E17215
  • 3014E12395
  • 3714E10070 - 3714E10101
25VNA036A0030040
  • 1811E09201 - 4511E02310
  • 0712E02607 - 5112E07887
  • 0113E01873 - 5013E07448
  • 0214E06817 - 2214E24720
  • 2414E22936
  • 2414E22939
  • 2414E22942
  • 2414E22945 - 2414E22946
  • 2614E25193 - 2614E25196
  • 2614E25199 - 2614E25209
  • 2614E25213
  • 2614E25215 - 2614E25231
  • 2614E25233 - 2614E25239
  • 2614E25241 - 2614E25288
  • 4014E12674
  • 4114E21813 - 4114E21816
  • 4114E21820
  • 4114E21825
  • 4314E15240 - 4314E15242
  • 4314E15244 - 4314E15245
25VNA048A0030040
  • 1811E10177 - 4911E10039
  • 0312E13796 - 4912E13816
  • 0113E12177 - 5013E07672
  • 0214E07105 - 2314E01173
  • 2314E01176 - 2314E01178
  • 2314E01181 - 2314E01185
  • 2314E01193
  • 2314E01195 - 2314E01197
  • 2314E01207
  • 2314E01209 - 2314E01212
  • 2314E01214 - 2314E01221
  • 2314E01223 - 2314E01230
  • 2314E01235 - 2314E01242
  • 2314E01245
  • 2314E01247 - 2414E24313
  • 2414E24315 - 2414E24316
  • 2414E24318 - 2414E24321
  • 2414E24326
  • 2414E24331
  • 2414E24336
  • 2414E24340
  • 2414E24346
  • 2414E24348 - 2414E24349
  • 2414E24351 - 2414E24353
  • 2414E24355 - 2414E24368
  • 2414E24370 - 2414E24381
  • 2714E14158
  • 2714E14174 - 2714E14175
  • 2714E14177
  • 2714E14179
  • 2814E15679
25VNA060A0030040
  • 1811E10865 - 4511E05070
  • 0712E03567 - 4912E14280
  • 0113E12913 - 4913E03072
  • 0214E07585 - 2314E02912
  • 2314E02916
  • 2314E02931 - 2314E02932
  • 2314E02934 - 2314E02935
  • 2314E02938
  • 2314E02940
  • 2414E25872
  • 2414E25877 - 2414E25878
  • 2614E24485 - 2614E24492
  • 2614E24496
  • 2614E24498 - 2614E24519
  • 2714E15210 - 2714E15237
  • 2914E16182
  • 2914E16185
  • 3014E15299 - 3014E15300
Bryant Evolution Extreme™ 280ANV024000EAAA
  • 0412E99277 – 4512E05176
  • 0513E01921 - 4913E08190
  • 0914E04687 - 2014E17376

 

280ANV036000EAAA

  • 0412E99278 - 4512E14250
  • 0313E10869 - 4913E08638
  • 0414E01569 - 2114E21982
  • 2614E25961 - 2614E25992
  • 3014E13056
  • 3314E19277
  • 3714E11558
  • 4014E12853
280ANV048000EAAA
  • 0412E99279 - 5012E08320
  • 0213E18674 - 4913E02368
  • 0414E00993 - 2314E03648
  • 2614E23031 - 2614E23060
  • 2714E16647 - 2714E16675
280ANV060000EAAA
  • 0412E99280 - 4212E05006
  • 0413E16433 - 4513E18685
  • 0714E03777 - 2314E04425
  • 2314E04427 - 2314E04429
  • 2314E04431 - 2314E04433
  • 2314E04435
  • 2314E04438 - 2314E04440
  • 2314E04446
  • 2414E12553
  • 2614E24199 - 2614E24200
  • 2714E17386 - 2714E17387

The product’s model number and serial number can be found on the unit nameplate (or rating plate) located on the side of the unit's exterior.  On the Bryant unit, there is a label on top of the unit that reads "Bryant Evolution System."

Hazard identified

The capacitors in the control board may stop working causing the unit to overheat, posing a fire hazard.

As of May 2, 2017, Carrier Corporation has received 3 reports of the heat pumps overheating in Canada, no reports of injuries or fires.In the United States, Carrier Corporation has received 38 reports of the heat pumps overheating, and no reports of injuries or fires.

Number sold

Approximately 2,000 units of the affected products were sold in Canada and approximately 23,300 units were sold in the United States.

Time period sold

The recalled products were distributed in Canada between June 2011 and February 2015 and sold in the United States between June 2011 and August 2016.

Place of origin

Manufactured in the United States.

Companies

Manufacturer
Carrier Corporation
Jupiter, Florida
UNITED STATES

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should contact Carrier or Bryant for instructions on getting a free replacement fuse board installed by authorized Carrier or Bryant technicians.

For more information, consumers may contact Carrier or Bryant at 1-844-864-8233, from 8:00 a.m to 5:00 p.m. ET, or online on the Carrier or Bryant websites and then click on "Product Safety Recall" for more information.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.