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Consumer product recall

Extech recalls Digital Clamp Meters

Starting date:
May 25, 2017
Posting date:
May 25, 2017
Type of communication:
Consumer Product Recall
Subcategory:
Tools and Electrical Products
Source of recall:
Health Canada
Identification number:
RA-63356

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Extech

Affected products

Extech AC/DC Digital Clamp Meters

Product description

This recall involves AC/DC digital clamp meters that are used to measure AC/DC voltage, resistance, capacitance, frequency, temperature, continuity, and diode.

The following models are included in this recall:
Model Number Serial Number Date Code UPC Code  Certification File Number
EX650 R15XXXXXXX 2015 793950396506 UL E201687
EX655 R15XXXXXXX 2015 793950396551 UL E201687
MA160 R17XXXXXXX 2016 793950316016 ETL 150112090GZU-002
MA61 R15XXXXXXX 2015-2016 793950370612 ETL 150609099GZU-001
MA63 R15XXXXXXX 2015-2016 793950370636 ETL 150609099GZU-001

The model number can be found on the front of the unit and the serial number is on the back. Serial numbers ending with "A" are not included in the recall.

Hazard identified

The clamp meters input terminal screws can come loose which can fail to give accurate voltage readings, causing the user to falsely believe that the electrical power of the test subject is low or off, posing an electrocution hazard.

As of May 17, 2017 the company has received no reports of incidents in Canada and no reports of injury. In the United States, the company has received two reports of the screw coming loose and no reports of injury.

Number sold

Approximately 21 units of the affected products were sold in Canada and approximately 800 were sold in the United States.

Time period sold

The recalled products were sold from January 2016 to April 2017.

Place of origin

Manufactured in China.

Companies

Distributor
Extech
Goleta
California
UNITED STATES
Manufacturer
Uni-Trend Technology Limited
Guangdong
CHINA

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the meter and contact Extech for an exchange.

For more information or to register for an exchange, consumers can contact Extech by phone at 1-855-239-8324, Monday to Friday 9:00 am to 5:00 pm EST, by email, or by visiting the company website and clicking on "Safety Notices" at the bottom of the page.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.