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Beautycounter recalls Volume & Shape Shampoo
- Starting date:
- August 15, 2017
- Posting date:
- August 15, 2017
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Cosmetics
- Source of recall:
- Health Canada
- Issue:
- Product Safety
- Audience:
- General Public
- Identification number:
- RA-64196
Affected products
Beautycounter Volume & Shape Shampoo
Product description
This product is a translucent, pale yellow hair cleanser with a citrus, floral fragrance. The product is in a 250mL size grey-blue plastic tube with Batch/Lot# 7F2819.
The recalled product was sold individually as "SKU: 3050" and as part of the following sets "SKU: 7150 Volume & Shape Collection" and "SKU: 7126 Hair Pre-Sale". Each product set contains the 250mL size.
Hazard identified
The recalled product is contaminated with Pseudomonas aeruginosa. Pseudomonas aeruginosa is an opportunistic pathogen which can cause infections in individuals with weakened immune systems.
As of August 8, 2017, the company has received no reports of incidents or injuries in Canada.
Number sold
Approximately 496 units of the affected products were sold in Canada.
Time period sold
The affected product was sold from July 14 to July 21, 2017.
Place of origin
Manufactured in United States of America.
Companies
- Manufacturer
-
Beautycounter
Santa Monica
California
UNITED STATES
Images (select thumbnail to enlarge - opens in a new window)
What you should do
Consumers should immediately stop using the recalled shampoo and dispose of the product. Impacted consumers will receive a replacement Volume & Shape Shampoo.
For additional information, consumers may contact Beautycounter toll-free at 1-888-988-9108, between 8 a.m. and 5 p.m. PST, Monday through Thursday, and between 8 a.m. and 1 p.m. Friday, or visit the company's website.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.