International Specialty Services, Inc. recalls Evercraft and NAPA 800 pound low profile transmission jacks

Starting date:
December 1, 2017
Posting date:
December 1, 2017
Type of communication:
Consumer Product Recall
Specialized Products
Source of recall:
Health Canada
Product Safety
Identification number:

Affected products

Evercraft 800 pound Low Profile Transmission Jack, model number 776-4003 and
NAPA 800 pound Low Profile Transmission Jack, model number 520-4003.

Product description

This recall involves the Evercraft Transmission Jack with model number 776-4003 and the NAPA Transmission Jack with model number 520-4003.  The model numbers can be found at the rear of the lift arm and in front of the lifting handle.

Hazard identified

Threading on the bolts is undersized and as a result, there is insufficient thread engagement with nut.  Due to this defect, under certain load conditions, the nut could come lose from the bolt and destabilize the saddle, causing the saddle to tip to one side and the transmission to fall off the jack.

As of November 27, 2017, the company has received no reports or injuries related to the use of this product.

Number sold

Approximately 28 units of the affected products were sold in Canada.

Time period sold

Model 520-4003 was sold in Canada from 2001 to September 2017. Model 776-4003 was sold from November 2011 to September 2017.

Place of origin

Manufactured in China.


NAPA Auto Parts, Inc.

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What you should do

Consumers should immediately stop using the recalled transmission jacks and contact the NAPA store from which you purchased your product to arrange for a full refund.  Once non-defective replacement products have been distributed to NAPA stores, customers will be offered a replacement.

For more information, consumers can contact International Specialty Services Inc. by calling 1-864-660-8307, Monday through Friday from 9:00 am to 5:00 pm EST.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.