Indigo Books & Music Inc. recalls Desert Gold Mugs and Bowls

Starting date:
January 8, 2018
Posting date:
January 8, 2018
Type of communication:
Consumer Product Recall
Subcategory:
Household Items
Source of recall:
Health Canada
Issue:
Burn Hazard
Audience:
General Public
Identification number:
RA-65624

Affected products

Desert Gold Mugs and Bowls

Product description

This recall involves the Desert Gold ceramic 15 ounce (approximately 444 ml) mugs and 14 ounce (approximately 414 ml) bowls. The mugs and bowls are gold on the outside and either pink, aqua or navy on the inside. 

The desert gold mugs and bowls with the following UPCs are included in this recall:
Product UPC
Desert Gold Pink 15OZ (444 ml) Mug 706580006981
Desert Gold Aqua 15OZ (444 ml) Mug 706580006974
Desert Gold Navy 15OZ (444 ml) Mug 706580006967
Desert Gold Pink 14OZ (414 ml) Bowl 706580007018
Desert Gold Aqua 14OZ (414 ml) Bowl 706580007001
Desert Gold Navy 14OZ (414 ml) Bowl 706580006998

Hazard identified

The mugs and bowls can crack when filled with hot liquid, posing a burn hazard to users or bystanders.

As of December 21, 2017, Indigo Books & Music Inc. has received one report of the mug cracking when filled with hot liquid in Canada, and no injuries have been reported.

Number sold

Approximately 2,195 units of the affected products were sold in Canada.

Time period sold

The recalled products were sold from October 2017 to December 2017.

Place of origin

Manufactured in China.

Companies

Distributor
Indigo Books & Music Inc.
Toronto
Ontario
CANADA

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the recalled mugs and bowls and return the product to Indigo Books & Music Inc. for a full refund.

For more information, consumers may contact the company's customer service by telephone toll-free at 1-833-469-4461 between 9:00 a.m. and 12:00 a.m. ET, by email or visit Indigo website and select Product Recall section.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.