Health product recall

Artis Zeego Multi-Axis, Artis Zee Multi-Purpose, Artis Zee Floor, and Artis Zee Ceiling (2018-06-28)

Starting date:
June 28, 2018
Posting date:
July 19, 2018
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type III
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
General Public, Healthcare Professionals, Hospitals
Identification number:
RA-67264

Affected products

A. Artis Zeego Multi-Axis

B. Artis Zee Multi-Purpose

C. Artis Zee Floor

D. Artis Zee Ceiling

Reason

Siemens is providing a software patch to correct a delay in the IVS boot procedure when used with an aggressive virus scan. In rare cases, the IVS does not start up properly. This software update will prevent this issue from recurring.

Affected products

A. Artis Zeego Multi-Axis

Lot or serial number

160109

Model or catalog number

10280959

Companies
Manufacturer

Siemens Healthcare GmbH

Henkestr. 127

Erlangen

91052

GERMANY


B. Artis Zee Multi-Purpose

Lot or serial number

157158

157633

158067

158184

158222

Model or catalog number

10094139

Companies
Manufacturer

Siemens Healthcare GmbH

Henkestr. 127

Erlangen

91052

GERMANY


C. Artis Zee Floor

Lot or serial number

124021

135214

136556

137078

137344

137423

137457

Model or catalog number

10094135

Companies
Manufacturer

Siemens Healthcare GmbH

Henkestr. 127

Erlangen

91052

GERMANY


D. Artis Zee Ceiling

Lot or serial number

146243

146428

147097

147598

147632

147638

Model or catalog number

10094137

Companies
Manufacturer

Siemens Healthcare GmbH

Henkestr. 127

Erlangen

91052

GERMANY