Mastercraft, Profusion Heat, Prestige, and Matrix Portable Garage Heaters recalled due to fire hazard

Starting date:
April 3, 2019
Posting date:
April 3, 2019
Type of communication:
Consumer Product Recall
Subcategory:
Tools and Electrical Products
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public
Identification number:
RA-69512

Last updated:

Summary

  • Product: Mastercraft, Profusion Heat, Prestige, and Matrix Portable Garage Heaters
  • Issue: The heaters could overheat, posing a burn and fire hazard.
  • What to do: Consumers should immediately stop using the recalled product and return it to the place of purchase for a store credit or to obtain a replacement unit.

Affected products

Mastercraft, Profusion Heat, Prestige, and Matrix 4800W 240V Garage Heaters

Product description

This recall involves the Mastercraft, Profusion Heat, Prestige, and Matrix 4800W 240V Portable Garage Heaters. The recalled products have Intertek (ETL) certification file number 3153457.

The following products are affected by the recall:
Brand Colour Model number Manufacturing date
  • Mastercraft
Blue
  • HA22-48M
  • HA22-48M1
all
  • Profusion Heat
  • Prestige
  • Matrix
Red
  • HA22-48M
June 2017 (06-17) or earlier

The model number, certification file number and manufacturing date in format MM-YY can be found on the label affixed to the back of the heater.

Hazard identified

The recalled heaters can overheat, posing a burn and fire hazard.

As of March 29 2019, H.E. Industrial Ltd. has received 10 reports of the product overheating, with 3 incidents of the product catching fire and damaging property in Canada. No injuries were reported.

Number sold

Approximately 68,000 units of the affected product were sold in Canada.

Time period sold

The affected products were sold from July 2014 to April 2019 at Canadian Tire and various other retailers.

Place of origin

Manufactured in China

Companies

Distributor
H.E. Industrial Ltd.
Vaughan
Ontario
CANADA
Manufacturer
Zhilang Electrical Co., Ltd.
Nantou Town, Zhongshan City,Guangdong
CHINA

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What you should do

Consumers should immediately stop using the recalled product and return it to the place of purchase for store credit or to obtain a replacement unit. Proof of purchase is not required.

For more information, consumers may contact H.E. Industrial Ltd. by email.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.