Heat Hero Mini-Heater recalled due to fire hazard

Starting date:
April 17, 2019
Posting date:
April 17, 2019
Type of communication:
Consumer Product Recall
Subcategory:
Tools and Electrical Products
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public
Identification number:
RA-69604

Last updated:

Summary

  • Product: Heat Hero Mini-Heater
  • Issue: The heaters could overheat, posing a burn and fire hazard.
  • What to do: Immediately stop using the recalled products and contact Heat Hero, LLC. for a replacement product.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Heat Hero, LLC

Affected products

Heat Hero Mini-Heater

Product description

This recall involves the Heat Hero Mini-Heater with the UPC code 8 6000085559387. The 350W plug-in ceramic space heaters are black and measure about 10 inches (25 centimetres) tall and 5 inches (13 centimetres) wide. They have at the top an LED digital screen that displays the temperature and four control buttons, a front grill, a red on/off button on the right side and a vent on the bottom. The affected mini-heaters have a three prong plug on the back of the unit that cannot rotate. There is no brand mark on the unit. The control buttons of the unit are black with white writing. The Heat Hero logo and the UPC code are printed on the product packaging.

Hazard identified

The power switch in the product may overheat, posing a burn and fire hazard.  

As of April 8, 2018, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received 117 reports of the heater overheating, including 47 units smoking and 10 catching on fire, two resulting in property damage. No injuries have been reported.

Number sold

Approximately 49 units of the affected product were sold in Canada and approximately 20,000 were sold in the United States.

Time period sold

The affected products were sold from October 2018 to March 2019 in Canada and the United States.

Place of origin

Manufactured in China

Companies

Importer
Heat Hero, LLC.
Irvine
California
UNITED STATES

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What you should do

Consumers should immediately stop using the recalled products and contact Heat Hero, LLC. for a replacement product.

For more information, consumers can contact Heat Hero, LLC. by telephone at 1-877-479-9172  from 8:30 a.m. to 4:30 p.m. PST Monday through Friday, or by email.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.