Stromer ST5 Electric Bicycles recalled due to Crash Hazard

Starting date:
May 22, 2019
Posting date:
May 22, 2019
Type of communication:
Consumer Product Recall
Subcategory:
Sports/Fitness
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public
Identification number:
RA-69999

Last updated:

Summary

  • Product: Stromer ST5 pedal-assist electric bicycles
  • Issue: The bicycle stem can break, posing a crash hazard to the rider
  • What to do: Immediately stop using the recalled bicycle and contact a Stromer dealer for a free repair

Affected products

Stromer ST5 pedal-assist electric bicycles

Product description

This recall involves all Stromer ST5 pedal-assisted bicycles sold in a black or gray aluminum frame. The e-bikes have hydraulic disc brakes, an integrated lithium battery located inside the down tube, a motor on the rear hub and a three-button switch on the handlebars. Stromer is printed on the top tube of the bicycle frame and on the seat and chain guard. ST5 is printed on the downtube. Vehicle Identification Number (VIN) TBNST5S700SJA0001 through TBNST5S700SKF0065 is etched on the bottom of the right-side chainstay.

Hazard identified

The bicycle stem can break, posing a crash hazard to the rider.

As of May 17th, 2019 the company has received no reports of incidents or injuries in Canada.

Number sold

Approximately 7 units of the affected product were sold in Canada.

Time period sold

The affected products were sold from April 2018 to February 2019.

Place of origin

Manufactured in Switzerland

Companies

Manufacturer
MYSTROMER AG
SWITZERLAND

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the recalled bicycle and arrange an appointment for a stem replacement at your nearest specialist dealer as soon as possible. A list of specialist dealers who can carry out the stem replacement can be found at www.stromerbike.com

To obtain additional information consumers may contact this email.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website.You can visit this site for more information on other international consumer product recalls.