Series I Power Adapter for Skylight Digital Photo Frame recalled due to risk of electric shock

Starting date:
November 7, 2019
Posting date:
November 7, 2019
Type of communication:
Consumer Product Recall
Subcategory:
Electronics
Source of recall:
Health Canada
Issue:
Electrical Hazard
Audience:
General Public
Identification number:
RA-71527

Last updated:

Summary

  • Product: Series I Power Adapter for Skylight Digital Photo Frame.
  • Issue: The affected power adapter may break apart when handling, exposing the metal prongs, posing a risk of an electrical shock if plugged into an electrical outlet.
  • What to do: Consumers should immediately stop using the recalled units and contact Skylight for instructions on proper disposal and for a free replacement adapter.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Skylight.

Affected products

Skylight Series I Power Adapter Model Number TPA- 46050150UU for Skylight Digital Photo Frame

Product description

The recall involves Series I 120 volt black wall adapter with model number TPA- 46050150UU included with the Skylight Digital Photo Frame. The affected Series I power adapters have a circular indentation on the side of the plastic adapter enclosure.

Power adapters without a circular indentation on the side of the plastic adapter enclosure are not affected by this recall.

Hazard identified

The affected power adapters may break apart when handling and expose the metal prongs, posing a risk of an electrical shock if plugged into an electrical outlet.

As of November 5, 2019, the company has received one report in Canada, that the plastic enclosure of the power adapter separated exposing the metal outlet prongs. In the United States, the company has received 7 reports of the plastic enclosure of the power adapter separating exposing the metal outlet prongs. There were no reports of injuries in Canada or the United States.

Number sold

Approximately 159 units of the affected product were sold in Canada, and approximately 65,000 were sold in the United States.

Time period sold

The affected products were sold from April 2018 to May 2019.

Place of origin

Manufactured in China.

Companies

Distributor
Glimpse LLC dba Skylight
San Francisco
California
UNITED STATES
Manufacturer
Shenzhen Tianyin Electronics Co. Ltd.
Shenzhen
CHINA

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What you should do

Consumers should immediately stop using the recalled units and contact Skylight for instructions on proper disposal and how to receive a free replacement power adapter.

For more information, consumer may contact Skylight by telephone toll-free at 1-888-359-4389 from 8 a.m. to 7 p.m. EST Monday through Friday, by e-mail or on the company's website.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.