Recalls and alerts more than 4 years old are automatically archived. While this information can still be accessed in the database, it has not been altered or updated since it was archived. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats by contacting us.

Colgate Motion Electric Toothbrush Recall

Starting date:
November 2, 2011
Posting date:
November 2, 2011
Type of communication:
Information Update
Household Items
Source of recall:
Health Canada
Product Safety
General Public
Identification number:

Health Canada is advising Canadians that Colgate-Palmolive is recalling their "Colgate Motion Electric Toothbrush". Consumers and retailers should contact the company directly at 1-800-268-6757 or for more information.


Health Canada has been advised by Colgate-Palmolive that there have been nine incident reports in Canada associated with the use of their "Colgate Motion Electric Toothbrush" device. The incident reports submitted to the company by Canadians described that their toothbrushes had "exploded". According to the company, none of these reports resulted in long-term injuries.

What you should do

Health Canada recommends that Canadians do not use the Colgate Motion Electric Toothbrush. It is also important to note that Colgate-Palmolive is no longer manufacturing this electric toothbrush, but it may still be in stores across Canada until the recall has been completed.


The company has assured Health Canada that they are monitoring, investigating and responding to consumers regarding reports of exploding toothbrushes and has stopped sale of the "Colgate Motion Electric Toothbrush". The toothbrush is no longer licensed for sale in Canada.

Affected products

Colgate Motion Electric Toothbrush

Product description

The Colgate Motion Electric Toothbrush is a battery-operated electric toothbrush. The head of the unit contains both a rotating brush as well as a stationary brush. The handle or base of the unit contains the motor and the battery.

Report health or safety concerns

To report suspected adverse events to these or other health products, please contact the Canada Vigilance Program of Health Canada toll-free at 1-866-234-2345, or complete a Canada Vigilance Adverse Reaction Reporting Form and send to us using one of these methods:

Fax: 1-866-678-6789
Internet: MedEffect Canada
Mail: Canada Vigilance Program
Marketed Health Products Directorate
Ottawa, ON, Address Locator 0701E
K1A 0K9
Complaints involving medical devices can be reported to the Health Products and Food Branch Inspectorate by calling the toll-free hotline at 1-800-267-9675, or by writing to:

Health Products and Food Branch Inspectorate
Health Canada
Address Locator: 2003D
Ottawa, Ontario K1A 0K9

Media enquiries

Health Canada
(613) 957-2983

Public enquiries

(613) 957-2991
1-866 225-0709


Select thumbnail to enlarge - opens in a new window