Recalls and alerts more than 4 years old are automatically archived. While this information can still be accessed in the database, it has not been altered or updated since it was archived. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats by contacting us.

Van Gogh Plasma Television

Starting date:
July 2, 2013
Posting date:
July 2, 2013
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Product Safety
General Public
Identification number:

Affected products

Van Gogh Plasma Television

Product description

This recall involves the Van Gogh 42-inch plasma television identified by model number 1700 and product number PVQ42VGB.  The televisions were manufactured in October 2007.

Hazard identified

The recalled products are not authorized to bear the TUV Rheinland certification mark.

Vision Quest has not received any reports of injuries or damage.

Health Canada has received one report of a melted plug with no subsequent injury or damage.

Number sold

Approximately 2,400 units of the recall televisions were sold in Canada at Wacky’s, Future Shop and Staples.

Time period sold

The recalled televisions were sold from 2007 through 2009.

Place of origin

Manufactured in China.


Dolby Laboratories
San Francisco
Vision Quest

Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should immediately stop using the recalled televisions and dispose of them according to their local municipal requirements.  The importer is no longer in business.

Consumers may also view the recall notice on the Electrical Safety Authority's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.