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Expanded recall: Viking built-in refrigerators with bottom freezers

Starting date:
July 25, 2013
Posting date:
July 25, 2013
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Product Safety
General Public
Identification number:

Expansion of July 1, 2009 recall.

Affected products

Viking built-in refrigerators with bottom freezers

Product description

This recall involves Viking built-in 91-centimetre (36-inch) wide refrigerators with bottom freezers. The models and serial numbers/date codes included in this expanded recall are listed below. The model and serial numbers are located on the ceiling of the interior of the refrigerators. The first six numbers in the serial number range are the manufacture date of the unit in (mm)(dd)(yy) format.

Refrigerators affected by this recall
Product series: Model numbers starting with: Serial number/Date codes starting with:
Designer Series DDBB363 110105 to 081012
Professional Series VCBB363 110105 to 080512

Hazard identified

The refrigerator’s doors can detach, posing an injury hazard to consumers.

Viking has received 39 reports, including 8 reports in Canada, of falling refrigerator doors, including 12 reports of injuries involving a fracture, bruises, strains and cuts, and 25 reports of minor property damage. This includes 1 report of injury (bruising) in Canada. The 39 new reports are in addition to the 57 reports in the previous recall of doors detaching, including 4 reports of injuries involving bruises, broken toes/fingers and strains.

Health Canada has not received any reports of incidents or injuries related to the use of these refrigerators in Canada.

Number sold

Approximately 2,650 units of the recalled refrigerators were sold at appliance and specialty stores in Canada.

Time period sold

The recalled refrigerators were sold from November 2005 through October 2012.

Place of origin

Manufactured in the United States of America.


Viking Range LLC

Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should contact Viking immediately to schedule a free in-home repair.  Consumers should stop using the recalled refrigerators if the door does not appear to be sealed properly, or the door is sagging, or it fails to open or close normally. If the door is working properly, consumers can continue to use the refrigerator until it has been repaired.

For more information, consumers may contact Viking toll-free at 1-877-546-0136 from 8:00 a.m. to 5:00 p.m. EST, Monday through Friday, or visit the firm's website and click on Safety Recall Information.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.