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Linear recalls Personal Emergency Reporting System Transmitters

Starting date:
December 23, 2013
Posting date:
December 23, 2013
Type of communication:
Consumer Product Recall
Subcategory:
Electronics
Source of recall:
Health Canada
Issue:
Suspected quality concern
Audience:
General Public
Identification number:
RA-37243

Affected products

Linear Personal Emergency Reporting System (PERS) Transmitters

Product description

The recalled Linear PERS transmitters are components of Linear PERS products and allow users to push a button on the transmitter to summon assistance.

The following models are included in this recall:
Model Number Description Date Codes
DXS-LRC Grey - pendant and wristband 1306, 1307, 1329
DXS-LRC-LA Grey - pendant and wristband 1306, 1307, 1329
DXS-LRP White - pendant 1306, 1307, 1329
DXS-LRW Black - wristband 1306, 1307, 1329

The model and date codes can be found on the back of the transmitter.

Hazard identified

The battery clips in the transmitters can corrode causing the transmitters to operate intermittently or not at all, without generating a warning.

Linear has received one report of a transmitter that failed to operate.  No injuries have been reported.

Health Canada has not received any reports of incidents or injuries related to the use of these transmitters.

Number sold

Approximately 97 of the recalled transmitters were sold in Canada.

Time period sold

The recalled transmitters were sold from June 2013 to August 2013.

Place of origin

Manufactured in China.

Companies

Distributor
Linear LLC
Carlsbad
California
UNITED STATES

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately contact Linear to receive a free replacement transmitter.

For more information, consumers may contact Linear toll-free at 1-855-554-2384 from 11:00 a.m. to 7:30 p.m. EST Monday through Friday or visit the firm's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.