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Golden Artist Colors, Inc. recalls QoR® Synthetic Ox Gall

Starting date:
August 19, 2014
Posting date:
August 19, 2014
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Chemical Hazard
General Public
Identification number:

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Golden Artist Colors, Inc.

Affected products

QoR® Synthetic Ox Gall watercolour paint medium

Product description

This recall involves QoR® Synthetic Ox Gall which is designed to be used with artists' watercolour paints in small amounts to improve the flow and wetting.

QoR® Synthetic Ox Gall is clear with low viscosity and packaged in a 59 ml clear glass jar with a dropper lid.  Product code of 7001000-2 appears on the label.  This recall is isolated to product with one of the following lot numbers found on the bottom of the jar: 365254, 366319, 366405 or 366626.

Hazard identified

This product contains an excess of the preservative MIT (methylisothiazolinone) which can cause skin rash or blistering.

Neither Health Canada nor Golden Artist Colours have received any reports of consumer incidents or injuries related to the use of this product.

Number sold

Approximately 91 units were sold in Canada at fine art supply stores.
Approximately 470 units were sold in the United States at fine art supply stores.

Time period sold

The affected products were sold from June 1 – July 21, 2014 in Canada and the United States.

Place of origin

Manufactured in the United States.


Golden Artist Colors, Inc.
New Berlin
New York

Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should immediately stop using the recalled QoR Synthetic Ox Gall and return it to Golden Artist Colors, Inc. for replacement.  For more information, consumers may contact Golden Artist Colors Customer Service at 1-800-959-6543 from 8:30 a.m. to 5:00 p.m. ET Monday through Friday or visit QoR's website.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.