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Multidiagnost Eleva - Image Intensifier - TV Image Detector and Multidiagnost Eleva - Flat Detector - Image Detector (2015-01-20)
- Starting date:
- January 20, 2015
- Posting date:
- January 28, 2015
- Type of communication:
- Medical Device Recall
- Subcategory:
- Medical Device
- Hazard classification:
- Type II
- Source of recall:
- Health Canada
- Issue:
- Medical Devices
- Audience:
- General Public, Healthcare Professionals, Hospitals
- Identification number:
- RA-43473
Recalled products
- Multidiagnost Eleva - Image Intensifier - TV Image Detector
- Multidiagnost Eleva - Flat Detector - Image Detector
Reason
Philips Healthcare has discovered through customer complaints and internal testing an intermittent electronic product defect. In the MD Eleva system, software license keys are used to enable particular functionality. In software release r6.1.1sp2 and r6.1.2 intermittently part of the software keys are not loaded:
- the license key for spectral filter
- the license key for full table tilt range
Affected products
A. Multidiagnost Eleva - Image Intensifier - TV Image Detector
Lot or serial number
All lots
Model or catalog number
- 0708MD02
Companies
- Manufacturer
-
Philips Medical Systems Nederland B.V.
Veenpluis 4-6
Best
5684 PC
NETHERLANDS
B. Multidiagnost Eleva - Flat Detector - Image Detector
Lot or serial number
All lots
Model or catalog number
- 0708MD02
Companies
- Manufacturer
-
Philips Medical Systems Nederland B.V.
Veenpluis 4-6
Best
5684 PC
NETHERLANDS