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The Toro Company and Exmark Manufacturing Company  Recall Riding Mowers.

Starting date:
November 24, 2015
Posting date:
November 24, 2015
Type of communication:
Consumer Product Recall
Subcategory:
Household Items
Source of recall:
Health Canada
Issue:
Fire Hazard
Audience:
General Public
Identification number:
RA-55924

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC), The Toro Company and Exmark Manufacturing Company

Affected products

Toro TimeCutter & Exmark Quest series riding mowers

Product description

This recall involves various 2015 models of Toro and Exmark mowers.  The 2015 Toro TimeCutter riding mowers are red and black, with a grey seat.  The 2015 Exmark Quest riding mowers are red, black, and grey.

The model number and serial number are located on a decal affixed to the frame, under the seat.

The following Toro and Exmark models and serial number ranges were sold in Canada and are equipped with the identified fuel filter:

Toro TimeCutter Brand Recalled Products
Model Number Serial Number Range
74710 315000898 through 315001935
74720 315000138 through 315003182
74731 315000173 through 315000429
74750 315000232 through 315000882
74780 315000389 through 315001568
74784 315000492 through 315000976
74797 315000671 through 315000693
Exmark Quest Brand Recalled Products
Model Number Serial Number Range
QTS452CEM34200 315609864 through 315628355

Hazard identified

The fuel filters on these mowers may become excessively brittle and fail.  This may result in a fuel leak which may present a fire hazard.

The Toro Company has received reports of six incidents with the recalled mowers. None of the incidents originated in Canada.

Health Canada has not received any reports of consumer incidents or injuries to Canadians related to the use of these recalled mowers.

Number sold

Approximately 393 units of the recalled products were sold at authorized Toro and Exmark dealers across Canada; and approximately 500 units of the Exmark and 8,600 units of the Toro were sold in the United States.

Time period sold

The recalled products were sold from January 2015 through October 2015.

Place of origin

Manufactured in the United States of America.

Companies

Distributor
Whole good units utilizing recalled fuel filters: The Toro Company
Bloomington
Minnesota
UNITED STATES
Distributor
Whole good units utilizing recalled fuel filters: Exmark Manufacturing Company, Inc.
Beatrice
Nebraska
UNITED STATES
Manufacturer
Recalled fuel filters were manufactured by: Chongqing Aoqiang Industry & Trade Stock Co., Ltd.
Yubei District
Chongqing
CHINA

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the recalled mowers and contact a Toro or Exmark dealer for a replacement fuel filter and repair instructions.

TORO PRODUCTS

For more information, consumers may contact Toro toll-free at (844) 521-2384 between 8 a.m. and 5 p.m. CT Monday through Friday or visit the Toro's website and click on Safety and then Product Recall Information.

Consumers may view the release by the US CPSC on the Commission's website.

EXMARK PRODUCTS

Exmark consumers may contact Exmark toll-free at (800) 667-5296 between 8 a.m. and 5 p.m. CT Monday through Friday or visit the Exmark's website and click on Service & Support, then on Safety, then on Recalls for more information.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.