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RNG Group Inc. recalls 100W Monocrystalline Bendable Solar Panel
- Starting date:
- January 28, 2016
- Posting date:
- January 28, 2016
- Type of communication:
- Consumer Product Recall
- Household Items
- Source of recall:
- Health Canada
- Fire Hazard
- General Public
- Identification number:
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and RNG Group Inc.
100W Monocrystalline Bendable Solar Panel
This recall involves Bendable Solar Panels with Model #RNG-100DB and Serial Numbers beginning with 15029201504030xxx or 15037201504140xxx printed on the back of the panel. The recalled solar panels are black plastic sheets about 104 cm (41 inches) long by about 53 cm (21 inches) wide by about 0.3 cm (1/8 inch) thick.
The solar panels can overheat, posing a risk of fire. The panels were not equipped with enough diodes for hot spot protection.
The firm has received 11 reports of the solar panels overheating, including three reports of property damage. No injuries have been reported.
37 units of the recalled solar panels were sold in Canada. About 1500 of the panels were sold in USA.
Time period sold
The recalled solar panels were sold direct through RNG Group Inc. from May 2015 through October 2015.
Place of origin
Manufactured in Thailand.
Laemchabang Trading Corporation Company Limited
RNG Group Inc.
What you should do
Consumers should immediately stop using the recalled solar panels and contact RNG Group INC for a product replacement and receive a partial refund.
For more information, consumers may contact RNG Group Inc. by telephone at 1-909-517-3598 extension 2 from 8:00 am to 5:00 pm PST Monday through Friday. Consumers can also visit the company's website and click on the customer service FAQ or contact the company directly by email.
Consumers may view the release by the US CPSC on the Commission’s website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.