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Apple Inc. recalls AC wall plug adapters included in Apple World Travel Adapter Kit
- Starting date:
- February 18, 2016
- Posting date:
- February 18, 2016
- Type of communication:
- Consumer Product Recall
- Source of recall:
- Health Canada
- Electrical Hazard
- General Public
- Identification number:
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Apple Inc.
AC wall plug adapters included in Apple World Travel Adapter Kit
This recall involves AC wall plug adapters included in Apple World Travel Adapter Kit. The Apple World Travel Adapter Kit consists of several AC wall plug adapters for use in various regions around the world. The affected AC wall plug adapters are designed for use in Continental Europe, Australia, New Zealand, Argentina, Korea, and Brazil. The wall plug adapters slide onto the Apple power adapter used to charge MacBook computers and certain iOS devices.
The affected wall plug adapters may break, posing an electrical shock hazard to consumers.
Neither Health Canada nor Apple Inc. has received any reports of consumer incidents or injuries related to this product in Canada or in the United States.
Approximately 80,628 units were sold in Canada and 814,273 units in the United States.
Time period sold
The Apple World Travel Adapter Kits that included the affected wall plug adapters were sold from January 2003 to January 2015.
Place of origin
Manufactured in China.
Well Shin Technology Co., Ltd
Volex Cable Assembly (Shenzhen) Co., Ltd
What you should do
Consumers should immediately stop using the recalled units and contact Apple for free replacement adapters.
For more information, consumers may contact Apple Canada Inc. on the company's website or by calling toll–free at 1-800-263-3394 at any time.
Consumers may view the release by the US CPSC on the Commission's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.