Goodman Recalls Air Handlers

Starting date:
March 2, 2017
Posting date:
March 2, 2017
Type of communication:
Consumer Product Recall
Subcategory:
Electronics
Source of recall:
Health Canada
Issue:
Electrical Hazard
Audience:
General Public
Identification number:
RA-62436

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Goodman Company, L.P.

Affected products

Air Handlers

Product description

This recall involves Goodman air handler models AWUF and ACNF (A = Air Handler; W = Wall Mount; C = Ceiling Mount; U = Unpainted; N = Uncased; F = Flowrater). The recalled air handlers are most often installed in apartment and condominium units and are used with heating and cooling systems to provide climate control. The AWUF model units are wall mounted, while ACNF model units are ceiling mounted. The recalled air handlers have serial numbers beginning with 1511, 1512, or 1601 through 1610. The serial number is located on the label found by removing the wall panel (for AWUF units) or ceiling panel (for ACNF units).

Hazard identified

The pull-out disconnects may not disable power to the air handler, posing an electrical shock hazard to individuals servicing the units.

As of February 10, 2017, the company has received no report(s) of incidents or injuries in Canada relating to the described hazard. In the United States, the company has received two reports, involving six units at two locations, of the air handlers remaining powered when the disconnect handles were removed. No injuries have been reported.

Number sold

Approximately 20 units of the affected products were sold in Canada.

Time period sold

The recalled products were sold from November 2015 through October 2016.

Place of origin

Manufactured in United States  (Dayton, TN and Houston, TX).

Companies

Manufacturer
Goodman Company L.P.
Houston
Texas
UNITED STATES
Distributor
Goodman Company Canada
Vaughan
Ontario
CANADA

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What you should do

Consumers should immediately contact Goodman for a free inspection and free repair. Goodman is contacting all known commercial owners directly.

Call Goodman toll-free at 888-386-2075 from 8 a.m. to 5 p.m. CT Monday through Friday or online and click on “Air Handler Recall” at the top of the page for more information.

Consumers may view the release by the US CPSC on the Commission’s website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.