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Haibike USA recalls XDURO Race, Superrace and Urban Electric Bicycles
- Starting date:
- March 23, 2017
- Posting date:
- March 23, 2017
- Type of communication:
- Consumer Product Recall
- Source of recall:
- Health Canada
- Fall Hazard
- General Public
- Identification number:
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Haibike USA
Haibike XDURO Race, Superrace and Urban Models electric bicycles
This recall involves Haibike XDURO Race, Superrace and Urban models of electric bicycles. The recalled bicycles have an aluminum frame, hydraulic disc brakes, and a lithium battery. "Haibike" logo is printed on the front bicycle fork. "HAERA" followed by a combination of at least three numbers and characters is stamped in the frame under the battery.
|XDURO Race||2014, 2015||Black||"HAERA" follwed by at least three numbers and characters|
|XDURO Race S RX||2016||Grey|
|XDURO Superrace||2014, 2015||Black|
|XDURO Urban||2014, 2015||Grey|
|XDURO Urban RC||2016||Grey|
|XDURO Urban S RX||2016||White|
The Haibike-manufactured fork on the front wheel of the bicycles can rupture or break while using, posing a fall hazard to the rider.
As of March 7, 2017, Haibike has received no reports of incidents or injuries in Canada. In the United States, the company has received no reports of incidents or injuries.
Approximately 17 units of the affected products were sold in Canada, and approximately 250 units were sold in the United States.
Time period sold
The recalled products were sold from January 2014 to February 2017 at authorized Haibike dealers.
Place of origin
Manufactured in Germany (2014, 2015 models) and Taiwan (2016 models).
Accell North America
What you should do
Consumers should immediately stop using the affected model bicycles and contact Accell North America for a free repair.
For more information, consumers may contact Accell North America by telephone toll-free at 1-800-251-8435, from 8:00 a.m. to 5:00 p.m. PST or visit Haibike's website and click on "safety recalls" at the top of the page for more information.
Consumers may view the release by the US CPSC on the Commission's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
- Date modified: