Recalls and alerts more than 4 years old are automatically archived. While this information can still be accessed in the database, it has not been altered or updated since it was archived. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats by contacting us.
Skip Hop recalls Nightlight Soother Adapters
- Starting date:
- September 28, 2017
- Posting date:
- September 28, 2017
- Type of communication:
- Consumer Product Recall
- Tools and Electrical Products
- Source of recall:
- Health Canada
- Electrical Hazard
- General Public
- Identification number:
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Skip Hop
Moonlight & Melodies nightlight soothers
This recall involves Skip Hop’s Moonlight & Melodies owl and elephant nightlight soothers that play melodies or nature sounds and project images. They have a USB wall power adapter and cord. The white and gray owl soothers measure about 14 by 11.5 by 15 centimetres (5.5 by 4.5 by 6 inches). The white elephant soother measures about 18 by 10.5 by 14.5 centimetres (7 by 4.2 by 5.7 inches). The soothers have a sound speaker on each side and operation buttons at the top or the back. The Skip Hop logo is on the underside of the soother. The affected adapter is UL certified with certification number E479473.
The soother's USB wall power adapter can break, posing an electrical shock hazard.
As of September 25, 2017 the company has received 4 reports of broken adapters in Canada, and 1 report of shock. In the United States, the company has received 6 reports of broken adapters, and no reports of injury.
Approximately 21,500 units of the affected products were sold in Canada and approximately 130,000 were distributed in the United States.
Time period sold
The recalled products were sold from July 2016 to August 2017 in Canada and the United States at various retailers and online stores.
Place of origin
Manufactured in China.
Skip Hop, Inc.
What you should do
Consumers should immediately stop using the recalled nightlight soothers and contact Skip Hop for instructions on returning the USB wall power adapter with a prepaid shipping label and receive a free repair kit which includes a free USB wall adapter.
For more information, consumers can contact Skip Hop by telephone toll-free at 1-888-282-4674 from 9 a.m. to 5 p.m. ET Monday through Friday, by email or online and click on Product Recalls at the bottom of the page under Shopping With Us for more information.
Consumers may view the release by the US CPSC on the Commission's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
- Date modified: