Kao USA Inc. recalls Various Hair Care Aerosol Cosmetic Products

Starting date:
September 29, 2017
Posting date:
September 29, 2017
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Product Safety, Labelling and Packaging
General Public
Identification number:

Affected products

Various Goldwell Aerosol Hair Care Products

Product description

Haircare Products affected by this recall:
Name of Product Material Number  Lot Number
Goldwell Stylesign Double Boost, 200mL (178 g  / 6.2 oz) 227501AS P2031367
Goldwell Stylesign Top Whip, 300 mL (281 g / 9.9 oz) 227504AS P0010677
Goldwell Stylesign Big Finish, 300 mL (247 g / 8.7 oz) 227506AS P3010747
Goldwell Stylesign Naturally Full, 200 mL (167 g / 5.8 oz) 227511AS P3010687
Goldwell Sytlesign Magic Finish, 300 mL (241 g / 8.5 oz) 227514AS P3010757
Goldwell Stylesign Diamond Gloss, 150 mL (114 g / 4 oz) 227520AS P3010687
Goldwell Stylesign Showcaser, 125 mL (115 g / 4.1 oz) 227522AS P2010657
Goldwell Stylesign Twist Around, 200 mL (172 g / 6 oz) 227526AS P3020627
Goldwell Stylesign Sprayer, 300 mL (235 g / 8.2 oz) 227534AS P3010757
Goldwell Stylesign Unlimitor, 150 mL (131 g / 4.6 oz) 227538ASA P3011307
Goldwell Dualsenses Ultra Volume Dry Shampoo, 250 mL (162 g / 5.7 oz) 202927AS P2031367

Hazard identified

The recalled products do not meet labelling requirements for potentially flammable and explosive products under the Consumer Chemicals and Containers Regulations, 2001, under the Canada Consumer Product Safety Act. This lack of labelling information, including appropriate warnings, could result in misuse of the product and lead to serious injury.

As of September 28, 2017, the company has received no reports of consumer incidents or injuries in Canada related to the use of the affected products.

Number sold

Approximately 1,400 units of the affected products were sold in Canada.

Time period sold

Affected products were sold in Canada between August and September 2017.

Place of origin

Manufactured in Austria and Germany.


Kao USA Inc.
2535 Spring Grove Avenue

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What you should do

Consumers should return affected product to the place of purchase for a refund or exchange for a new, properly labeled product.

For more information, consumers may contact Kao Canada Customer Service Department by telephone at 1-877-670-6767 or email between the hours of 8:30am - 7:30pm EST Monday to Friday.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.