This page has been archived on the Web

Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject to the Government of Canada Web Standards and has not been altered or updated since it was archived. Please contact us to request a format other than those available.

Consumer product recall

VTech Technologies Canada Ltd. recalls the VTech Shake & Sing Elephant Rattle

Starting date:
November 17, 2017
Posting date:
November 17, 2017
Type of communication:
Consumer Product Recall
Subcategory:
Children's Products, Toys
Source of recall:
Health Canada
Issue:
Choking Hazard
Audience:
General Public
Identification number:
RA-65124

Affected products

VTech Shake & Sing Elephant Rattle

Product description

This recall involves the VTech Shake & Sing Elephant Rattle. The rattle consists of a purple elephant with one yellow ear and one blue ear. The rattle can light up and play melodies, songs, and fun phrases. There is also a black and white striped handle with colorful rattle beads.

Only rattles with date codes VT 5353 to VT 7095 are included in the recall. The date codes can be found at the bottom of the box and inside the battery cover (see Image 2 below).

Hazard identified

The ears on the elephant rattle can break releasing a metal rod that can pose a choking hazard to young children.
As of November 2, 2017, the company has received 5 reports of the ear breaking in Canada, and no reports of injury.

For some tips to help consumers choose safe toys and to help them keep children safe when they play with toys, see the General Toy Safety Tips.
 

Number sold

Approximately 16,700 units of the affected products were sold in Canada.

Time period sold

The product was sold from November 2015 to November 2017.

Place of origin

Manufactured in China.

Companies

Distributor
VTech Technologies Canada
Richmond
British Columbia
CANADA
Manufacturer
VTech Electronics limited
Tai Po, Hong Kong
CHINA

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the rattle and contact VTech for a repair kit.

For more information, consumers can contact Vtech at 1-877-352-8697 Monday to Friday 8am to 7pm CST or by email.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.