Fujitsu Canada, Inc. recalls Battery Packs used in certain Fujitsu personal computers

Starting date:
February 8, 2018
Posting date:
February 8, 2018
Type of communication:
Consumer Product Recall
Subcategory:
Electronics
Source of recall:
Health Canada
Issue:
Burn Hazard, Fire Hazard
Audience:
General Public
Identification number:
RA-65938

Affected products

Panasonic Battery Packs used in certain Fujitsu personal computers

Product description

This recall involves Panasonic battery packs used in certain Fujitsu personal computers. The affected battery packs were sold along with certain personal computers and also sold as separate replacement parts.

The affected battery packs are capable of being used in the following Fujitsu personal computers:

  • CELSIUS H720
  • LIFEBOOK E752
  • LIFEBOOK E733
  • LIFEBOOK E743
  • LIFEBOOK E753
  • LIFEBOOK P702
  • LIFEBOOK P772
  • LIFEBOOK S710
  • LIFEBOOK S752
  • LIFEBOOK S762
  • LIFEBOOK T732
  • LIFEBOOK T734
  • LIFEBOOK T902
Battery packs with the following product numbers and serial numbers are affected by the recall:
Product Number Partial serial numbers (between the two Zs)
The 7 characters after the hyphen The last 7 characters
CP556150-03 Z130119 All
Z130120 000038Z - 004207Z
Z130131 - Z130205 All
CP579060-01 Z130129 All
Z130130 All
Z130131 000089Z - 000662Z
Z130221 All
Z130304 000045Z - 000563Z
001210Z - 001963Z
002302Z - 002847Z
Z130306 000017Z - 000524Z
CP629458-03 Z130301 - Z130407 All

The battery pack product and serial numbers can be found on white stickers on the battery.

A tool to automatically inspect the battery pack can be accessed through the company's website.

Hazard identified

The battery can overheat, posing a potential burn and fire hazard.

As of January 15, 2018, the company has received one report of a fire incident in Canada.

Number sold

Approximately 27 personal computers with affected battery packs were shipped to Canada and 579 potentially affected batteries were shipped to Canada as spare or replacement parts.

Time period sold

The recalled batteries and personal computers were sold from July 2012 to December 2017 at various retail locations and online in Canada.

Place of origin

Manufactured in China

Companies

Distributor
Fujitsu Canada, Inc.
Toronto
Ontario
CANADA
Manufacturer
Panasonic Corporation
Osaka
JAPAN

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the affected batteries and go to the company website to see if their battery is affected and to order a free replacement battery if eligible.

For more information and to determine if their product is affected, consumers may visit the Fujitsu Battery Pack Recall website or telephone Fujitsu Canada, Inc. toll-free at 1-800-838-5487, Monday to Friday from 8:00 a.m. to 8:00 p.m. EST (excluding statutory holidays).

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.