Sisu Inc. voluntarily recalls numerous natural health products because the glass bottles may contain glass fragments

Starting date:
February 22, 2018
Type of communication:
Advisory
Subcategory:
Natural health products
Source of recall:
Health Canada
Issue:
Labelling and Packaging, Quality
Audience:
General Public
Identification number:
RA-66056

Issue

Health Canada is advising Canadians that Sisu Inc. has voluntarily recalled numerous natural health products because the glass bottles that the products are packaged in may contain glass fragments, which may pose serious health risks if ingested or handled.

Affected products
Product UPC NPN Lot Numbers
Sisu Chromium Plus, 90 veg caps 777672013644 80019551
  • 5I2503U79,
  • 5I2503V2K,
  • 5L2223V2K,
  • 5L2223XVJ
Sisu Chromium Picolinate, 90 tablets 777672013644 80062925
  • 6C3743YB3,
  • 6C37440LW,
  • 6F14240LW,
  • 6F14242NP,
  • 6G21742NP
Sisu CinnaMax, 60 veg caps 777672026606 80031138
  • 6H1704062,
  • 6H17041HF,
  • 6L129437G
Sisu Cool B-50, 60 veg caps  777672010384 80009376
80063112
  • 6B2103VK7,
  • 6B2103WQW,
  • 6B2203WQW,
  • 6B32242VA,
  • 6G15742AW
Sisu Dophilus Plus Extra Strength, 60 veg caps  777672013064 80011353
  • 6F2203Y98,
  • 6H23340PL,
  • 6I206425R,
  • 6L16543CP,
  • 6L17243CP
Sisu Folic Acid 1mg, 90 caps 777672010094 80000405
  • 5K2503UP9
777672010247 80000405
  • 5K2503V8N,
  • 5K2523V8N,
  • 6C3663WYG,
  • 6C3663YU1,
  • 6E1573YU1,
  • 6E15741BM,
  • 6F17441BM,
  • 6F174436J
Sisu Full Spectrum Curcumin, 30 soft gels 777672041067 80066894
  • 6C2643WZN,
  • 6C2653X5G,
  • 6G1203ZZP,
  • 6G12040EM,
  • 6I19741BH,
  • 6J24543UH,
  • 6J2454408
Sisu Garlic 250mg, 120 tabs 777672014214 80000127
  • 5L2093VTJ,
  • 5L2093Y8S,
  • 6C3063Y8S,
  • 6C3064160
Sisu Gentle Iron 25mg, 60 veg caps 777672026033 80009395
  • 6B3183VGN,
  • 6B3183WFW,
  • 6E2423Y67,
  • 6G0723ZR4,
  • 6I240428G,
  • 6L199444E
Sisu Iron 40mg, 90 veg caps 777672026088 80000680
  • 5K2683V02
Sisu Melatonin 10mg, 90 tabs 777672025890 80027955
  • 5I3033TYJ,
  • 6B1783W7T,
  • 6B3083W0Q,
  • 6I17941E0
Sisu Menoease, 60 veg caps 777672014474 80049845
  • 6F1803Y95,
  • 6F18040Z0,
  • 6I172418P
Sisu Multi Enzymes Plus, 120 veg caps 777672013149 80033266
  • 5J1773UQG,
  • 5J1773XEK,
  • 6C3853XEK,
  • 6C3853ZSN,
  • 6C38543XZ,
  • 6K2564420
Sisu Multi Enzymes, 120 veg caps 777672013095 80033286
  • 5L1223UPY,
  • 5L1223WYJ,
  • 6E1644036,
  • 6E164444H,
  • 6K146444H
Sisu Multi Enzymes Extra Strength, 60 veg caps 777672013279 80033298
  • 5J1783VN5,
  • 5J1783YGA,
  • 6J137441Z
Sisu Nature's Defence, 60 caps  777672014184 80006607
  • 5C1653UPA,
  • 5L1783UPA,
  • 5L1783WGF,
  • 6A30941HG
Sisu Rhodiola Stress, 60 veg caps 777672010506 80033308
  • 5L2493VGR,
  • 5L2503XER,
  • 6C2673XER,
  • 6C2673ZSH,
  • 6C2703ZSH
Sisu Sweet Dreams, 60 caps  777672026682 80066555
  • 6H17240EB,
  • 6H17241KF
Sisu Ubiquinol QH (CoQ10) 50mg, 60 soft gels 777672026385 80031231
  • 5E1683X2T,
  • 6C26240PM
Sisu Ubiquinol QH (CoQ10) 100mg, 60 soft gels 777672026484 80031396
  • 6C2173VSK,
  • 6C2173YSK,
  • 6F2263YSK,
  • 6H32541FW,
  • 6H325432M,
  • 7A24644AS,
  • 7A24744AS
Sisu Vitamin D 1000IU 400 tabs 777672025616 80001870
  • 5K1753UBJ,
  • 6C3043WB6,
  • 6C3183WB6,
  • 6C3183XES,
  • 6C3183XPR,
  • 6C3183ZTA,
  • 6G2073ZTA,
  • 6G207415T,
  • 6H191415T
Sisu Vitamin E 400IU, 90 soft gels  777672011077 00697036
  • 5K2963UQ8,
  • 5K2963XEN,
  • 6B320415V,
  • 6B320422F
Sisu Zinc Citrate 30mg, 90 veg caps  777672010919 80000407
  • 5H1593UZ6,
  • 6A2963W62,
  • 6A2963YNJ,
  • 6A2973YNJ,
  • 6E1823YNJ,
  • 6E1824039,
  • 6E1834039
Sisu Zinc 23mg, 30 Lemon Lime Lozenges  777672011374 80052537
  • 6A35040Z6

 

What you should do

  • Sisu Inc. is advising consumers to return products by March 31, 2018 for either a full refund or an exchange.
  • Contact Sisu Customer Care at 1-800-663-4163, or email info@sisu.com if you have questions or concerns.
  • Report adverse events to health products to Health Canada by calling toll-free at 1 866 234 2345, or by reporting online, by mail or by fax.
  • Report complaints about health products to Health Canada by calling toll-free at 1 800 267 9675, or complete an online complaint form.

Who is affected

Consumers who have bought or used a recalled product (see list below)

Background

Sisu Inc. has advised Health Canada that the packaging defect was caused by a manufacturing issue involving some of the 100cc glass bottles used in the packaging of certain Sisu products beginning in October 2015 through March 2016. 

According to the company, an issue in the bottle manufacturing process resulted in a small piece of glass being left attached to the bottom-inside surface of the bottle. Sisu identified the problem after receiving a customer complaint. To date, no injuries have been reported to the company or to Health Canada associated with this defect.

Media enquiries

Health Canada
(613) 957-2983

Public enquiries

(613) 957-2991
1-866 225-0709

What Health Canada is doing

Health Canada is monitoring the company’s recall. Should Health Canada become aware of additional safety information, it will take appropriate action and inform Canadians as necessary.

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