Prizer-Painter Stove Works, Inc. recalls BlueStar and Big Chill Brand Gas Ranges and Wall Ovens

Starting date:
September 11, 2018
Posting date:
September 11, 2018
Type of communication:
Consumer Product Recall
Subcategory:
Household Items, Appliances
Source of recall:
Health Canada
Issue:
Burn Hazard, Product Safety
Audience:
General Public
Identification number:
RA-67736

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Prizer-Painter Stove Works, Inc.

Affected products

BlueStar and Big Chill Brand Gas Ranges and Wall Ovens

Product description

This recall involves seven different series of BlueStar and Big Chill free-standing ranges and one series of gas-powered wall ovens. The BlueStar or Big Chill logos are on the front of the oven door.  The recalled gas ranges and ovens were sold in a variety of sizes and colours, including stainless steel, white, green, orange, aqua, dark blue and black with gold trim.

Gas ranges or wall ovens with model and serial numbers listed in the chart below are included in the recall. The model and serial number are located on the serial plate. On the open burner gas ranges (star shaped burners), the serial plate is under the cast iron grates on the left side.  On the sealed burner gas ranges (round burners), the serial plate is underneath the back guard, which is removable.  On the gas wall ovens, the serial plate is behind the control panel on the left wall. 

The following model names and numbers are affected by this recall:
Model Model Numbers Serial Number Range
BlueStar Culinary Series (RCS) RCS304BV2, RCS366BV2, RCS30SBV2, RCS36SBV2, RCS30SBBCN, RCS30SBBCL, RCS36SBBCN, RCS36SBBCL, RCS48SBBCN, RCS48SBBCL, RCS304BCV2, RCS366BCV2, RCS36SBBCNMB, RCS36SBBCLMB, RCS36SBBCNRR, RCS304BV2, RCS366BV2, RCS30SBV2, RCS36SBV2, RCS30SBBCN, RCS30SBBCL, RCS36SBBCN, RCS36SBBCL, RCS48SBBCN, RCS48SBBCL, RCS304BCV2, RCS366BCV2, RCS36SBBCNMB, RCS36SBBCLMB, RCS36SBBCNRR, RCS36SBBCLRR, RCS36SBBCNCB, RCS36SBBCLCB, RCS36SBBCNSW, RCS36SBBCLSW, RCS30SBBCNRR, RCS30SBBCLRR, RCS30SBBCNMB, RCS30SBBCLMB, RCS30SBBCNCB, RCS30SBBCLCB, RCS30SBBCNSW, RCS30SBBCLSW, RCS48SBBCNMB, RCS48SBBCLMB, RCS48SBBCNCB, RCS48SBBCLCB, RCS48SBBCNRR, RCS48SBBCLRR, RCS48SBBCNSW, RCS48SBBCLSW,  RPB304BV1,RPB304BV1L, RPB304BV2, RPB304BV2L, RPB366BV1, RPB366BV1L, RPB366BV2, RPB366BV2L 1505000 through 1710999
BlueStar Nova Series (RNB) RNB244BV2, RNB24GV2, RNB24CBV2, RNB24FTV2, RNB304BV2, RNB366BV2, RNB364CBV2, RNB364GV2 RNB364FTV2, RNB488BV2, RNB486GV2, RNB486CBV2, RNB484GV2, RNB484CBV2, RNB484GCBV2, RNB484FTBV2, RNB6010BV2, RNB608GV2, RNB608CBV2, RNB606GV2, RNB606CBV2, RNB606GCBV2, RNB606FTV2 1505000 through 1710999
BlueStar Heritage Classic Series RNB364GHCV2, RNB486GHCV2, RNB606GHCV2 1505000 through 1710999
BlueStar Precious Metals Series RNB304BPMV2, RNB366BPMV2, RNB364GPMV2, RNB364CBPMV2, RNB364FTPMV2 1505000 through 1710999
Big Chill Retro Series BCR30V2SP, BCR30V2SPL, BCR30V2BB, BCR30V2BBL, BCR30V2BK, BCR30V2BKL, BCR30V2BY, BCR30V2BYL, BCR30V2CR, BCR30V2CRL, BCR30V2JG, BCR30V2JGL, BCR30V2OR, BCR30V2ORL, BCR30V2PK, BCR30V2PKL, BCR30V2TQ, BCR30V2TQL, BCR30V2WH, BCR30V2WHL, BCR36V2SP, BCR36V2SPL, BCR36V2BB, BCR36V2BBL, BCR36V2BK, BCR36V2BKL, BCR36V2BY, BCR36V2BYL, BCR36V2CR, BCR36V2CRL, BCR36V2JG, BCR36V2JGL, BCR36V2OR, BCR36V2ORL, BCR36V2PK, BCR36V2PKL, BCR36V2TQ, BCR36V2TQL, BCR36V2WH, BCR36V2WHL 1505000 through 1710999
Big Chill Pro Series BCPRO30V2SP, BCPRO30V2SPL, BCPRO30V2BG, BCPRO30V2BGL, BCPRO30V2CR, BCPRO30V2CRL, BCPRO30V2FB, BCPRO30V2FBL, BCPRO30V2MB, BCPRO30V2MBL, BCPRO30V2OR, BCPRO30V2ORL, BCPRO30V2SB, BCPRO30V2SBL, BCPRO30V2SS, BCPRO30V2SSL, BCPRO30V2SY, BCPRO30V2SYL, BCPRO30V2WH, BCPRO30V2WHL, BCPRO36V2SP, BCPRO36V2SPL, BCPRO36V2BG, BCPRO36V2BGL, BCPRO36V2CR, BCPRO36V2CRL, BCPRO36V2FB, BCPRO36V2FBL, BCPRO36V2MB, BCPRO36V2MBL, BCPRO36V2OR, BCPRO36V2ORL, BCPRO36V2SB, BCPRO36V2SBL, BCPRO36V2SS, BCPRO36V2SSL, BCPRO36V2SY, BCPRO36V2SYL, BCPRO36V2WH, BCPRO36V2WHL, BCPRO48SP, BCPRO48SPL, BCPRO48BG, BCPRO48BGL, BCPRO48CR, BCPRO48CRL, BCPRO48FB, BCPRO48FBL, BCPRO48MB, BCPRO48MBL, BCPRO48OR, BCPRO48ORL, BCPRO48SL, BCPRO48SLL, BCPRO48SS, BCPRO48SSL, BCPRO48SY, BCPRO48SYL, BCPRO48WH, BCPRO48WHL 1505000 through 1710999
Big Chill Classic Series BCCS30BBSP, BCCS30CPSP, BCCS30CMSP, BCCS30SNSP, BCCS30BBSPL, BCCS30CPSPL, BCCS30CMSPL, BCCS30SNSPL, BCCS30BBCB, BCCS30CPCB, BCCS30CMCB, BCCS30SNCB, BCCS30BBCBL, BCCS30CPCBL, BCCS30CMCBL, BCCS30SNCBL, BCCS30BBCM, BCCS30CPCM, BCCS30CMCM, BCCS30SNCM, BCCS30BBCML, BCCS30CPCML, BCCS30CMCML, BCCS30SNCML, BCCS30BBFB, BCCS30CPFB, BCCS30CMFB, BCCS30SNFB, BCCS30BBFBL, BCCS30CPFBL, BCCS30CMFBL, BCCS30SNFBL, BCCS30BBMB, BCCS30CPMB, BCCS30CMMB, BCCS30SNMB, BCCS30BBMBL, BCCS30CPMBL, BCCS30CMMBL, BCCS30SNMBL, BCCS30BBWH, BCCS30CPWH, BCCS30CMWH, BCCS30SNWH, BCCS30BBWHL, BCCS30CPWHL, BCCS30CMWHL, BCCS30SNWHL, BCCS30BBSS, BCCS30CPSS, BCCS30CMSS, BCCS30SNSS, BCCS30BBSSL, BCCS30CPSSL, BCCS30CMSSL, BCCS30SNSSL, BCCS36BBSP, , BCCS36CMSP, BCCS36SNSP, BCCS36BBSPL, BCCS36CPSPL, BCCS36CMSPL, BCCS36SNSPL, BCCS36BBCB, BCCS36CPCB, BCCS36CMCB, BCCS36SNCB, BCCS30BBCBL, BCCS36CPCBL, BCCS36CMCBL, BCCS36SNCBL, BCCS36BBCM, BCCS36CPCM, BCCS36CMCM, BCCS36SNCM, BCCS36BBCML, BCCS36CPCML, BCCS36CMCML, BCCS36SNCML, BCCS36BBFB, BCCS36CPFB, BCCS36CMFB, BCCS36SNFB, BCCS36BBFBL, BCCS36CPFBL, BCCS36CMFBL, BCCS36SNFBL, BCCS36BBMB, BCCS36CPMB, BCCS36CMMB, BCCS36SNMB, BCCS36BBMBL, BCCS36CPMBL, BCCS36CMMBL, BCCS36SNMBL, BCCS36BBSS, BCCS36CPSS, BCCS36CMSS, BCCS36SNSS, BCCS36BBSSL, BCCS36CPSSL, BCCS36CMSSL, BCCS36SNSSL, BCCS36BBWH, BCCS36CPWH, BCCS36CMWH, BCCS36SNWH, BCCS36BBWHL, BCCS36CPWHL, BCCS36CMWHL, BCCS36SNWHL 1505000 through 1710999
BlueStar Gas Wall Oven BWO24AGS, BWO30AGS, BWO36AGS 1505000 through 1710999

Hazard identified

Use of the convection oven fan during pre-heating or broiling can cause accumulated gas to ignite, posing a burn hazard to consumers when oven door is opened.

As of August 31, 2018 the company has received 10 reports of flames or flares due to delayed gas ignition in Canada, including 2 reports of minor burns. In the United States, the company has received 51 reports of flames or flares due to delayed gas ignition including 7 reports of minor burns.

Number sold

Approximately 2600 units of the affected products were sold in Canada and approximately 7100 were sold in the United States.

Time period sold

The recalled products were sold from May 2015 to October 2017 in Canada and the United States.

Place of origin

Manufactured in the United States

Companies

Manufacturer
Prizer-Painter Stove Works
Blandon
Pennsylvania
UNITED STATES

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately switch off the convection fan,  keep the convection fan turned off, and contact the company to arrange for a repair. On all affected models, the convection fan switch is located on the oven control panel located next to the symbol of a fan. To turn off the fan, move the convection fan switch down to the “off” position.

For more information, consumers may contact Prizer-Painter Stove Works by telephone toll-free at 1-800-449-8691 from Monday to Friday 9:00 a.m. to 5:00 p.m. Consumers may also obtain additional recall information by visiting the BlueStar and Big Chill websites. 

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.