Chromalox, Centurion, Electromode, Westcan and Dimplex construction heaters recalled due to fire hazard

Starting date:
April 10, 2019
Posting date:
April 10, 2019
Type of communication:
Consumer Product Recall
Subcategory:
Tools and Electrical Products
Source of recall:
Health Canada
Issue:
Fire Hazard
Audience:
General Public
Identification number:
RA-69570

Last updated:

Summary

  • Product: Chromalox, Centurion, Electromode, Westcan and Dimplex construction heaters.
  • Issue: The heating elements can fail, posing a fire hazard.
  • What to do: Consumers should immediately stop using the affected product and unplug it.

Affected products

Chromalox, Centurion, Electromode, Westcan and Dimplex construction heaters

Product description

The affected products are electric construction heaters sold under the Chromalox, Centurion, Electromode, Westcan and Dimplex brands. The affected units are 240 Volt, 4800 Watt, with a 30 Amp plug.

The model numbers and production dates affected are listed below. The model number and the production date code can be found on the manufacturing label on the back of the unit.

The following products are affected:
Brand

Model number

Date of Production

Chromalox

  • GCH4800
  • GCH4800B
  • GCH 4831
  • CCONS4800
  • ECH-48
  • ECH4800B
  • BCH4800
  • DCH-4831
  • DCH4831A
  • DCH4831R
  • Products Produced Prior To Week 26, 2006
  • Date code
  • 26 06
  • WW YY

Centurion

Electromode

Westcan

Dimplex

Hazard identified

The heating elements of the heaters can fail, posing an electrical arc and fire hazard.

As of April 3, 2019, the company has received 36 reports of the heating element failing causing damage to the unit and/or to property in Canada. No injuries have been reported.

Number sold

Approximately 420,000 units of the affected products were sold in Canada.

Time period sold

The affected products were sold from 1992 to 2006.

Place of origin

Made in Canada and Made in China

Companies

Distributor
Glen Dimplex Americas Limited
Cambridge
Ontario
CANADA

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What you should do

Consumers should immediately stop using the affected heaters and dispose of them according to their local municipal waste requirements.

For more information, consumers can consult the Glen Dimplex Americas' website .

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls.