Portable and permanent heating appliances manufactured by Ouellet, Global Commander and Electrimart recalled due to fire hazard

Starting date:
April 10, 2019
Posting date:
April 10, 2019
Type of communication:
Consumer Product Recall
Subcategory:
Tools and Electrical Products
Source of recall:
Health Canada
Issue:
Fire Hazard
Audience:
General Public
Identification number:
RA-69582

Last updated:

Summary

  • Product: Portable and permanent heating appliances manufactured by Ouellet, Global Commander and Electrimart.
  • Issue: The heating elements may be defective, posing a fire hazard.
  • What to do: Stop using and disconnect the appliance.

Affected products

Portable and permanent heating appliances manufactured by Ouellet, Global Commander and Electrimart.

Product description

This recall concerns portable and permanent heating appliances manufactured by Ouellet, Global Commander and Electrimart. This notice concerns 4,800 and 5,000 watt appliances manufactured before April 2016 (2016-04-01). The colour of these appliances may vary, and the production label with the model number may be found on the front or back of the appliance.

The following models are being recalled
Brands Model Manufacturing date

Ouellet

OCC4800

Manufactured before April 2016

(2016-04-01)
OCH4800
OCH4800WB
OCH4800RF
OAE5000T
Global Commander CHG4800
CCG4800
Electrimart (Catelle) ECH48
CH48

Hazard identified

The heating elements of the portable and permanent heating appliances may be defective, posing an electrical arcing and fire hazard.

As of April 1, 2019, the company has received 26 reports of fire; no injuries were reported in Canada.

Number sold

Approximately 291,375 units of the affected product were sold in Canada.

Time period sold

The affected products were sold from 1989 to April 2016.

Place of origin

Manufactured in Canada and China

Companies

Manufacturer
Ouellet Canada Inc.
L’Islet (Québec)
CANADA

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What you should do

Consumers should disconnect and stop using the portable and permanent heating appliances immediately. Ouellet Canada Inc. may be contacted to obtain a rebate on a replacement appliance.

For more information contact Ouellet Canada Inc. client services toll free at 1-800-463-7043 from 8 a.m. to 6 p.m. (Eastern time) Monday to Thursday and from 8 a.m. to 4:30 p.m. (Eastern time) on Fridays.  Or visit the company's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website .You can visit this site for more information on other international consumer product recalls.