Apple three-prong AC wall plug adapters included in the Apple World Travel Adapter Kit recalled due to risk of electric shock
- Starting date:
- June 5, 2019
- Posting date:
- June 5, 2019
- Type of communication:
- Consumer Product Recall
- Tools and Electrical Products
- Source of recall:
- Health Canada
- Product Safety
- General Public
- Identification number:
- Product: Apple three-prong AC wall plug adapters included in Apple World Travel Adapter Kit
- Issue: The affected three-prong wall plug adapters may break, posing a risk of electrical shock.
- What to do: Immediately stop using the recalled units and contact Apple for free replacement three-prong AC wall plug adapters.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Apple Inc.
Apple three-prong AC wall plug adapters included in Apple World Travel Adapter Kit
This recall involves three-prong AC wall plug adapters included in Apple World Travel Adapter Kit (Travel Kit). The Travel Kit consists of several AC wall plug adapters, which slide onto the Apple power adapter used to charge Mac computers and certain iOS devices in foreign countries with AC wall outlets configured differently from those in Canada. Those countries/wall outlet configurations include a three-prong AC wall plug adapter configuration designed primarily for the United Kingdom, Singapore, and Hong Kong (a type-g configuration).
The affected three-prong AC wall plug adapters are white, with no letters in the inside slot where it attaches to an Apple power adapter. Three-prong AC wall plug adapters that are white with gray on the inside portion that attaches to the power adapter are not affected by this recall.
The affected three-prong AC wall plug adapters may break, posing a risk of electrical shock.
As of May 3, 2019, the company has received no reports of consumer incidents in Canada, and no reports of injuries in Canada. In the United States, the company has received no reports of consumer incidents, and no reports of injuries.
Approximately 81,280 units of the affected product were sold in Canada and approximately 813, 941 were sold in the United States.
Time period sold
The affected products were sold from January 2003 to January 2015.
Place of origin
Manufactured in China
Well Shin Technology Co., Ltd
Volex Cable Assembly (Shenzhen) Co., Ltd
What you should do
Consumers should immediately stop using the recalled units and contact Apple for free replacement wall plug adapters.
For more information, consumers may contact Apple Canada Inc. on the company's website or by calling toll–free at 1-800-275-2273 at any time.
Consumers may view the release by the US CPSC on the Commission’s website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
- Date modified: