Stokke, LLC recalls Steps Bouncer due to possible fall hazard
- Starting date:
- July 1, 2019
- Posting date:
- July 1, 2019
- Type of communication:
- Consumer Product Recall
- Children's Products
- Source of recall:
- Health Canada
- Fall Hazard
- General Public
- Identification number:
- Product: Stokke, LLC Steps Bouncer.
- Issue: The Steps Bouncer may not attach properly to the Steps Chair despite the locking indicator turning green.
- What to do: Immediately stop using the recalled Stokke Steps Bouncer in combination with the Stokke Steps Chair and contact Stokke for a free repair.
Stokke® Steps™ Bouncer
This recall involves the Stokke® Steps™ Bouncer, which can be used alone or as an accessory to the Stokke Steps High Chair. The following models with serial number 119BA000000 are affected:
|483201||Steps Bouncer US Blue|
|483202||Steps Bouncer US Greige|
|483203||Steps Bouncer US Pink|
|483204||Steps Bouncer US Gray Clouds|
|483205||Steps Bouncer US White Mountains|
The affected products have date codes from 1/2/14 through 12/21/18. The bouncer has a seat pad, 5-point harness and toy hanger and come in a variety of colours.
Consumers who own both the Steps Bouncer and the Steps Chair set may experience the Steps Bouncer not attaching properly to the Steps Chair despite the locking indicator turning green.
This poses both a fall and injury hazard to children.
As of June 26th, 2019, the company has received no reports of injuries in Canada.
Approximately 875 units of the affected product were sold in Canada.
Time period sold
The affected products were sold from February 2014 through December 21, 2018 at various retailers and online stores.
Place of origin
Manufactured in The Netherlands.
Stokke, LLC ("Stokke")
What you should do
Consumers should immediately stop using the recalled Stokke Steps Bouncer in combination with the Stokke Steps Chair and contact Stokke for a free repair.
Visit the company's website to check if the bouncer is included in the recall. Once confirmed, consumers should register on the site to receive repair instructions. Consumers can continue to use the Stokke Steps Bouncers and the Stokke Steps Chairs separately.
For more information, consumers can contact Stokke by telephone toll-free at 1-877-978-6553 Monday through Friday, by email.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website.You can visit this site for more information on other international consumer product recalls.
- Date modified: