Consumer product recall

Sit-Stand office Workstations recalled due to potential impact injury hazard

Starting date:
July 10, 2019
Posting date:
July 10, 2019
Type of communication:
Consumer Product Recall
Subcategory:
Household Items
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public
Identification number:
RA-70387

Last updated: 2019-07-10

Summary

  • Product: Sit-Stand Office Workstations.
  • Issue: The workstation can malfunction when more than the permitted weight is used, posing an impact injury hazard.
  • What to do: Consumers should immediately contact Knape & Vogt to arrange for a free in-home/office repair.

Affected products

Sit-Stand Office Workstations

Product description

This recall involves desktop sit-stand office workstations, sold under the brand names: Adas Elevo Sit-to-Stand Desktop, K&A Manufacturing Helium Surface, 3M Precision Standing Desk, Inscape WS: Skyrockit Height Adjustable Desk; part number 18-000132-02BLK, Neutral Posture Ergonomics StandUp X1, Workrite Ergonomics Solace Desktop, Volante and IMOVR Ziplift.

The black or white workstations can be used in a sitting or standing position. The workstations measure about 91.44 cm (36 inches) wide by 60.96 cm (24 inches) deep. They have two handles and two hydraulic gas pressure cylinders which enable the workstation to be raised or lowered. Affected workstations can be identified by the Lot Number label located on the inside of the right hand top surface bracket of each unit. Affected lot numbers contain the last three letters "VOL".

The affected lot numbers include:

16-######-VOL

17-######-VOL

18-######-VOL

19-######-VOL

Hazard identified

The workstation can malfunction when more than the permitted weight is used, causing the gas cylinders to separate and forcefully discharge, posing an impact injury hazard.

As of May 24, 2019 the company has received no reports of incidents or injuries in Canada. In the United States, the company has received 1 report of the cylinder discharging resulting in damage to drywall, and no reports of injuries.

Number sold

Approximately 4,000 units of the affected product were sold in Canada.

Time period sold

The affected products were sold from October 2016 to February 15, 2019. Any products sold after February 15, 2019 are not affected.

Place of origin

Manufactured in China

Companies

Distributor
Knape & Vogt Manufacturing Company
Grand Rapids
Michigan
UNITED STATES

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What you should do

Consumers should immediately contact Knape & Vogt to arrange for a free in-home/office repair.

For additional information, consumers may contact Knape & Vogt at 1-888-667-1501 from 8:00 a.m. to 8:00 p.m. ET, Monday through Friday, or visit the website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.