Bodum Bistro Two-Slice and Four-Slice Toasters recalled due to shock hazard

Starting date:
July 17, 2019
Posting date:
July 17, 2019
Type of communication:
Consumer Product Recall
Subcategory:
Appliances
Source of recall:
Health Canada
Issue:
Electrical Hazard
Audience:
General Public
Identification number:
RA-70413

Last updated:

Summary

  • Product: Bodum Bistro two-slice and four-slice toasters in stainless steel.
  • Issue: The toasters can leak electric current when operating at the maximum normal temperature, posing a shock hazard to consumers.
  • What to do: Immediately stop using the recalled toaster and return it to the place of purchase for a full refund or contact Bodum directly.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Bodum USA, Inc.

Affected products

Bodum Bistro two-slice and four-slice toasters in stainless steel

Product description

This recall involves two models of the Bodum Bistro toaster in stainless steel:

(1) a two-slice model with SKU 10709-16-4

(2) a four-slice model with SKU 11840-16.

The SKU number appears on the bottom of the toaster. The word "Bodum" is embossed on the side of the products.

Hazard identified

The recalled toasters can leak electric current when operating at the maximum normal temperature, posing a shock hazard to consumers

As of July 09, 2019, the company has received 8 reports of electrical shock with no reports of injuries in Canada and no reports of shock or injury in the United States.

Number sold

Approximately 1480 units of the affected product were sold in Canada and approximately 2400 were sold in the United States.

Time period sold

The affected products were sold from January 2018 to June 2019.

Place of origin

Manufactured in China

Companies

Distributor
Bodum®USA, Inc.
New York
New York
UNITED STATES
Manufacturer
EnTech Products (Hong Kong) Ltd
Hong Kong
CHINA

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What you should do

Consumers should immediately stop using the recalled toaster and return it to the place of purchase for a full refund or contact Bodum to receive a prepaid mailer to return the toaster for a full refund

For additional information, consumers may contact Bodum by telephone toll free at
1-833-722-6386 from 9:00 am to 5:00 pm ET Monday through Friday or online 

Consumers may view the release by the US CPSC on the Commission's website .

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.