MR. STEAK™ four-burner and five-burner gas grills recalled due to fire hazard

Starting date:
December 11, 2019
Posting date:
December 11, 2019
Type of communication:
Consumer Product Recall
Subcategory:
Household Items, Outdoor Living
Source of recall:
Health Canada
Issue:
Fire Hazard
Audience:
General Public
Identification number:
RA-71247

Last updated:

Summary

  • Product: MR. STEAK four-burner and five-burner gas patio grills.
  • Issue: The gas regulator hose with attached fuel gauge can melt if it comes in contact with the bottom of the grill's firebox, posing a fire hazard.
  • What to do: Consumers should immediately stop using the affected grills and contact MR. STEAK for a free repair kit.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Bass Pro Shops Canada, ULC.

Affected products

MR. STEAK four-burner and five-burner gas patio grills

Product description

The recall involves four-burner and five-burner models of MR. STEAK propane gas grills, that have both a fuel gauge and a fuel line that is not attached to the inside of the grill. The grills are stainless steel with black trim and have four or five black and red dials. The words "MR. STEAK" are printed below the thermometer on the grills' lid. The recall also applies to SKUs 2366916 and 2366917 if the consumer added an aftermarket fuel gauge to the regulator assembly. A label on the inside of the left compartment door or on the back of the grill identifies the model number of the grill. The SKU is printed on the purchase receipt.

recalled products:
Model Number SKU Grill Description
MS-4B-PG 2477264 four burner propane grill with side burner
MS-5B-PG 2472265 five burner propane grill with side burner

 

Hazard identified

The gas regulator hose with attached fuel gauge can melt if it comes in contact with the bottom of the grill’s firebox, posing a fire hazard.

As of December 9, 2019, the company has received 2 reports of grill fires in Canada, and no reports of injuries. In the United States, the company has received 7 reports of grill fires, and no reports of injuries.

Number sold

Approximately 400 units of the affected product were sold in Canada and approximately 3,300 were sold in the United States.

Time period sold

The affected products were sold from May 2017  to July 2019.

Place of origin

Manufactured in China

Companies

Distributor
Bass Pro Shops Canada, ULC
Vancouver
British Columbia
CANADA
Manufacturer
Ningbo Huige Outdoor Products Co, Ltd
Fenghua
CHINA

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What you should do

Consumers should immediately stop using the affected grills and contact MR. STEAK for a free repair kit.

For more information, consumers may contact MR. STEAK toll-free at 833-677-8325 or 833-MRSTEAK from 8 AM to 6 PM ET Monday through Friday, or online and click on "RECALL" or visit this page.

Consumers may view the release by the US CPSC on the Commission's website (http://www.cpsc.gov/Recalls/2020/Bass-Pro-Recalls-MR-STEAK-Gas-Grills-Due-to-Fire-Hazard).

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.