Air exchangers recalled due to a fire hazard
- Starting date:
- December 13, 2019
- Posting date:
- December 13, 2019
- Type of communication:
- Consumer Product Recall
- Tools and Electrical Products
- Source of recall:
- Health Canada
- Product Safety
- General Public
- Identification number:
- Product: Air exchangers sold under different brand names.
- Issue: A safety device on the equipment designed to shut off the power supply in the event of overheating may not work, thus posing a fire hazard.
- What to do: Turn off the air exchanger immediately and contact the manufacturer as soon as possible.
New publication of the recall originally published on November 13, 2014.
Air exchangers sold under different brand names
This recall involves air exchangers with and without a heat recovery device sold under different brand names that are used to circulate air inside and outside the home. The metal air exchangers are blue or black.
Air exchangers included in this recall were manufactured from January 2002 to July 2009, and their brand name and model number are featured on the unit's nameplate or on its side.
The "X" may represent a letter or a number.
Venmar, Venmar AVS, Venmar
Klima, Flair, Guardian by Broan,
NuTone, Conformax, IVL
C32042, AE 60, CH 30110,
EA-109, EA-20XXX, PRO XXX,
ER-40XXX, ERVX00HC, HRVX00H,
IVL XXX, NUTR 130, VA-80, VA-30000,
RC-120, VE-25, 160XXX, 300, 350, 400
Day & Night, Payne
VA3AAXXXX, VB5AAXXXX, VC5AAXXXX, VL3AAA0XX,
HRVBBLHAXXXX, HRVBBLHUXXXX, HRVBBLVUXXXX,
HRVBBSVUXXXX, HRVCCLHAXXXX, HRVCCLHUXXXX,
HRVCCLVUXXXX, HRVCCSVUXXXX, ERVBBLHAXXXX,
ERVBBLHUXXXX, ERVCCLHAXXXX, ERVCCLHUXXXX
|Heil||HRV XX5 XRC|
Rheem, Rudd, Protech,
|vänEE, Husch||160XXXX, 43XXX, 45XXX, 48405|
Maytag, Frigidaire, Tappan,
Westinghouse, Partners Choice
A safety device on the equipment designed to shut off the power supply in the event of overheating may not work, thus posing a fire hazard.
As of December 9, 2019, the company had received 32 reports related to these air exchangers and none of these reports was related to injuries.
Approximately 207 000 units of the affected product were sold in Canada.
Time period sold
The affected products were sold from January 2002 to December 2009 by distributors of heating, ventilation and air conditioning systems all across the country.
Place of origin
Manufactured in Canada
Venmar Ventilation Inc.
What you should do
Consumers who own a unit covered by the Safety Upgrade Program should immediately turn off the air exchanger and contact Venmar Ventilation Inc. as soon as possible at 1-866-441-4645, visit Venmar's website or write to the following address: SUP-2006 Program, 550 Lemire Boulevard, Drummondville, Quebec, Canada, J2C 7W9.
Venmar will either send consumers a current-limiting adapter device free of charge or, for certain air exchanger models, arrange to send a technician to upgrade the equipment in question, at no cost. The current limiter does not extend the useful life of the product and will not prevent a product from breaking down. This is a second level of protection to ensure that an overheated motor does not cause a fire. When an air exchanger reaches the end of its useful life, it is normal that its motor overheats, makes noise and emits smoke. The function of the integrated safety device and the current limiter is to shut off the power supply before any overheating causes a fire.
Please note that the Canada Consumer Product Safety Act prohibits recalled products that pose a danger to human health or safety from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents or concerns related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
- Date modified: