CHEM-TECH XP Pump System recalled due to chemical hazard

Starting date:
April 9, 2020
Posting date:
April 9, 2020
Type of communication:
Consumer Product Recall
Subcategory:
Tools and Electrical Products
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public
Identification number:
RA-72679

Last updated:

Summary

  • Product: CHEM-TECH XP Pump System.
  • Issue: The timer in the pump could cause an unintended imbalance in the pH of treated water, which could lead to irritation or burning of the skin or throat.
  • What to do: Immediately stop using the recalled pump and contact the installing servicer, dealer or contractor to schedule an appointment for a free replacement part.

Affected products

CHEM-TECH XP Pump System

Product description

The CHEM-TECH XP Pump System is used to dispense chemicals into a home's water supply in order to provide proper pH levels and biologically safe water. The models and date code (01/09-12/15) are located on the bottom of the pump.

The recall applies to the models identified in the chart below:
Models numbers
XP015L5HX XP030L1HX XP015L1HX XP030L2HX XP050L3LX XP004L54X
XP030L4HXCA014 XP030L4HXCA015 XP009L4LXR40 XP015L2HX055 XP007L2HXGE1 XP004L7H1
XP009L2HX XP015L2HX XP009L1LX XP004L5HX XP004L1LX XP004L743
XP030L5HX XP004L4HX XP023L3HX XP004L1HX XP007L2HX XP004L7HX
XP050L2LX XP004L5FX XP23L5HX XP007L2LX XP050L5LX XP023L3LX
XP030L3HX XP007L1HX XP030L7HX XP030L2LX XP009L4LX XP030L24X
XP007L5HX XP030L4HX XP023L1HX XP015L4HX XP007L733 XP007L2LT
XP009L2LX XP007L24X XP009L1HX XP015L7HX XP050L33X XP048L3LX
XP004L1NX XP015L1LX XP004L4LX XP007L1LX XP004L5HT XP004L54X

 

Hazard identified

The timer in the pump could cause an unintended imbalance in the pH of treated water which could lead to irritation or burning of the skin or throat.

As of April 6, 2020, the company has received no reports of incidents or injuries in Canada.

Number sold

Approximately 257 units of the affected product were sold in Canada.

Time period sold

The affected products were sold from January 2009 to December 2015.

Place of origin

Manufactured in United States

Companies

Manufacturer
Pulsafeeder, Inc.
Punta Gorda
Florida
UNITED STATES

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What you should do

Consumers are advised to stop using the recalled product and contact their installing servicer, dealer or contractor to schedule an appointment for a replacement part free of charge.

For more information, consumers may contact Pulsafeeder,Inc. by telephone at 1-800-333-6677, Monday to Friday from 9:00 a.m to 5:00 p.m EST.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.