Rainbow® SRX® Vacuums Recalled Due to Fire Hazard
- Starting date:
- June 17, 2020
- Posting date:
- June 17, 2020
- Type of communication:
- Consumer Product Recall
- Tools and Electrical Products
- Source of recall:
- Health Canada
- Product Safety
- General Public
- Identification number:
- Product: Rexair LLC Rainbow® SRX® .
- Issue: The circuit board can spark, posing a potential fire and burn hazard.
- What to do: Consumers should immediately unplug and stop using the recalled product.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Rexair LLC.
Rexair LLC Rainbow® SRX®
The unit is a water-based filtration vacuum cleaner for household use.The model is Rainbow® SRX®, RHCS19 Type 120 identified on the rating label.The affected serial numbers range from 22003399 through 22077889.The serial number is located on the side of the unit underneath the white barcode.
The circuit board can spark, posing a potential fire and burn hazard.
As of May 25, 2020, the company has received one report of a SRX® unit catching fire in Canada. In the United States, the company has received one report of a SRX® unit catching fire.There have been no reports of injuries.
Approximately 4,820 units of the affected product were sold in Canada and approximately 38,000 were sold in the United States.
Time period sold
The affected products were sold from June 2019 to April 2020.
Place of origin
Manufactured in the United States
What you should do
Consumers should immediately unplug and stop using the recalled SRX® units and contact an authorized Rainbow® distributor to arrange for a simple repair that addresses the identified potential risk.
Consumers should contact the authorized Rainbow® distributor shown on the purchase agreement or call Rexair at 1-231-876-3399 to locate an authorized Rainbow® distributor. Consumers may contact Rexair LLC via telephone Monday through Friday, 10 am to 10 pm EST. Alternatively, consumers can input the Serial Number of the SRX® into a search feature on the Rexair website to identify an authorized distributor.
Consumers may view the release by the US CPSC on the Commission's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website.You can visit this site for more information on other international consumer product recalls.
- Date modified: